Risk management in action: 4 key pillars for achievable resilience

Presented by

Scott Ferguson and Mark Kalen of ServiceNow

About this talk

Resilience demands that we make a conscious commitment to anticipate, prevent, respond, and adapt to adverse events. Watch this webinar for an extended play demonstration that walks you through operational processes and innovations to build technology, supplier, workforce, and process resilience. In this session we cover the operational resilience lifecycle to help you define where your organization is today and what to focus on next. Our experts walk you through real world scenarios with best practices in key industries (ie Financial Services, Healthcare and Telecom) to illustrate: -How to ‘anticipate’ disruptions by identifying and prioritizing risk and dependencies -‘Prevent’ by establishing indicators, updating response plans, and proactively testing event scenarios -Monitoring to ‘respond and recover’ to support quick response of your action plans -Arming your team to ‘adapt’ by collecting and analyzing data to identify root cause and necessary controls and process improvements Featured speakers: Scott Ferguson, director, outbound product management, ServiceNow Mark Kalen, director, product marketing, ServiceNow

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ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better together. The Now Platform® breaks down silos by bringing together security operations, governance, risk, and compliance with IT, employee, and customer success workflows on a single platform, with a single architecture using a common data set. The Now Platform enables you to identify and prioritize enterprise risks, compliance issues, security incidents, and vulnerabilities more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.