Name: Lessons learned from ServiceNow’s own risk management and resilience journey
Start: 2022-02-09T17:00:00Z
End: 2022-02-09T17:00:56.000Z
Location: BrightTALK
Rating: 0

ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better together. The Now Platform® breaks down silos by bringing together security operations, governance, risk, and compliance with IT, employee, and customer success workflows on a single platform, with a single architecture using a common data set. The Now Platform enables you to identify and prioritize enterprise risks, compliance issues, security incidents, and vulnerabilities more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.

In today’s evolving regulatory environment, it’s critical to improve resilience, prepare for disruption, and implement more informed risk management decisions. If you’re curious about how your industry peers are doing just that with Governance, Risk and Compliance (GRC) on the Now platform, join this fireside chat: Practical advice for managing enterprise risk. Our speakers will discuss:

·         Implementing processes and policies to enhance governance
·         Identifying, addressing, and mitigating risk
·         Facilitating compliance by aligning operations with all current laws and regulations

Fireside Chat: Practical advice for managing enterprise risk

Even before Covid-19 had its unprecedented global impact on financial services, UK regulators were focusing on the ability of financial institutions and firms to respond to unforeseen events. The themes of preparing for, avoiding and recovering from unforeseen events are consistent, and the need to manage the complexity that this entails through a coherent set of data is paramount.

With the Lack of centralized data governance, fragmented systems, disparate data sources, highly manual and interdependent processes - institutions are challenged with multiple versions of the truth, decreasing control and increasing costs. These factors are the internal threats to financial institutions ability to effectively and consistently deliver great services to their customers.

Join our industry experts Keith Pearson, Global Head of Financial Services GTM, along with Michael Murphy, Head of Risk and Compliance, Financial Services, as they discuss the IT risk revolution at Lloyds Banking Group with Steve Allan, ServiceNow Integrated Risk Management Product Owner, Lloyds Banking Group. They’ll share why it is essential to put data and technology at the heart of your operational resilience strategy and how you can achieve a single data model that connects business processes to technology that can underpin all critical elements associated with managing risks, establishing control, and ensuring resilience.

Putting data at the heart of risk and resilience transformation

Is your department prepared to fully assess and manage Environmental, Social, and Governance (ESG) risks? In the face of climate change, pandemics, economic uncertainty, political unrest, and other global challenges, activating an ESG strategy across your enterprise can turn your ESG intent into action.

Join us for a webinar, ESG and climate risks and resilience across the enterprise. You’ll gain a comprehensive, detailed, and future-proof strategy for dealing with ESG risks, and learn:

- How ESG risks may affect different parts of your company
- How integrated risk management can help mitigate risks and take advantage of opportunities
- Tools for improving ESG resilience and future-proofing your organization

Discover how to embed your ESG processes and decisions into your daily work across your connected enterprise—by attending this webinar.

ESG and climate risks and resilience across the enterprise

Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage risk through a modern integrated solution. Learn how to transform your manual, siloed, and unfamiliar processes into a user-friendly, unified program, while freeing your teams to work on higher value tasks.
This session will cover:
• The current state of risk and compliance in the digital era
• How a single, modern platform and integrated solution can give you an advantage
• Why ServiceNow risk and compliance can give you a greater return on your investment

Managing risk in digital transformation & building resilience

Managing privacy and protecting data is a constant struggle.  Not only are privacy management solutions disconnected from core risk and compliance programs, but organizations are finding it increasing difficult to find qualified talent. At the same time threats continue to increase. However, research shows more organizations are formalizing a privacy program, which is driving a shift from compliance ethics to competitive differentiation. Join this Virtual Summit hosted by ISACA to hear industry experts from BigID and ServiceNow and learn how to:

·    Create a comprehensive privacy and data protection program 
·    Enable the essential steps of classification, privacy by design, and continuous monitoring 
·    Build trust and a competitive advantage.

How to Create a Thorough Privacy & Data Protection Program

What can we do to mature and scale our risk and compliance management program?” That’s a common question Ronnie Tung, Sr. Manager, Audit, Risk, and Assurance Automation at ServiceNow gets when speaking with customers. Join us as he shares what he tells customers about the journey ServiceNow has been on and what we’ve learned along the way. Some of the secrets he’ll share include:  
• Ways to overcome the challenges that lay in building a global enterprise risk program 
• How to bring leaders together with a common language
• What level of visibility is necessary to allow risk-based decision making

ServiceNow’s secret for how to build a scalable enterprise GRC program

Third parties are critical to most organizations, but they also add risk to an already complex risk environment. Today, businesses need to extend beyond mitigating the financial and security risks associated with third parties and consider the potential impact from partner organizations to their ESG policy and other initiatives critical to their brand reputation. When it comes to managing risk, there’s no such thing as ‘most critical’ vendors—a single third party can cause irreparable damage.   

Join us to learn how we apply a comprehensive and strategically orchestrated approach to risk management across our own third-party ecosystem and how this approach has also benefitted customers.  
 - Understand the 6 key components for effective and efficient risk management.  
 - Discover how this process can be applied across all third parties, even when managed across different departments and how to synchronize your risk management process with internal controls.  
 - Learn more about developing a third-party risk management framework directly from a ServiceNow customer.   

The right tools and processes are core components for a robust risk management program—helping to ensure your third parties increase your business continuity and safeguard your business against market challenges.

6 key components to safeguard your organization from third-party risk

NERC CIP is comprised of 14 standards, with 3, 7, and 10 being the most tightly coupled and generally where we recommend organizations begin. Each of these requires many different teams working together and some foundational technology in place. Join us as we walk through a demo of how ServiceNow Security, Risk, and IT products can help you address NERC CIP 7 and 10.

NERC CIP Regulatory Use Case Demo

The rapid adoption of new digital tools and solutions is exposing banks, and those in other industries, to a battery of technology risks that can bring down operations. These risks range from external cyberattacks and fraud to internal software failures and system misconfigurations. And these growing risks have leaders on alert and taking action.  

According to the 2023 ServiceNow banking study performed by ServiceNow and ThoughtLab Group, 72% of CEOs say that technology risk is now the biggest risk their bank faces today, and 64% of CEOs expect it to increase over the next two years.  

Join this session featuring ThoughtLab CEO, Lou Celi, and ServiceNow’s Risk Transformation Officer, Michael Murphy, as they take a deep dive into this research and discuss best practices in technology risk management for banks and beyond. These experts will reveal insights from leaders around the world on best practices for conquering technology risks and strengthening your bank’s digital defense strategy.

5 ways banks and beyond can turn technology risk into advantage

Gain an overview of the ServiceNow solution that can help you manage your NERC CIP compliance with a specific focus on requirements 3, 7, 9, 10, and 13. We will discuss how OT and IT Management, Security Operations, and Integrated Risk Management work together on a common platform to provide an integrated solution.

Manage Operational Risks to Critical Infrastructure & Comply with NERC CIP

In a changing regulatory environment, policies, standards, and internal controls must be managed carefully and appropriately. Ultimately, there’s no alternative when it comes to mitigating risk and meeting compliance requirements. Fortunately, ServiceNow’s Policy and Compliance Management solution is essential to handling this task, and you can learn how we apply it when you join our upcoming webinar: The ServiceNow risk journey and what lies ahead for 2024. You’ll hear about our rigorous approach to resilience and maturity, and about our processes for maintaining a state of innovation and growth. In addition, our experts will discuss:

Leading practices for success in risk and resilience
Next steps in your maturity journey
Latest regulations, global trends, and technology advancements to watch

Find out how ServiceNow can help reduce the costs and manual tasks involved in meeting compliance requirements. 
Reserve your seat today!

The ServiceNow risk journey and what lies ahead for 2024

Third parties are critical to most organizations, but they also add risk to an already complex risk environment. Today, businesses need to extend beyond mitigating the financial and security risks associated with third parties and consider the potential impact from partner organizations to their ESG policy and other initiatives critical to their brand reputation. When it comes to managing risk, there’s no such thing as ‘most critical’ vendors—a single third party can cause irreparable damage.

Join us to learn how we apply a comprehensive and strategically orchestrated approach to risk management across our own third-party ecosystem and how this approach has also benefitted customers.

Understand the 6 key components for effective and efficient risk management.
Discover how this process can be applied across all third parties, even when managed across different departments and how to synchronize your risk management process with internal controls.
Learn more about developing a third-party risk management framework directly from a ServiceNow customer.
The right tools and processes are core components for a robust risk management program—helping to ensure your third parties increase your business continuity and safeguard your business against market challenges.

Complying with NERC CIP is mandatory for utilities and energy companies to ensure the safety of the public. This short video provides an overview of what NERC CIP is and the importance of having robust solutions in place.

ServiceNow Snapshot: When NERC CIP Works Critical Infrastructure Works

Resilience demands that we make a conscious commitment to anticipate, prevent, respond, and adapt to adverse events. Watch this webinar for an extended play demonstration that walks you through operational processes and innovations to build technology, supplier, workforce, and process resilience.

In this session we cover the operational resilience lifecycle to help you define where your organization is today and what to focus on next. Our experts walk you through real world scenarios with best practices in key industries (ie Financial Services, Healthcare and Telecom) to illustrate:
-How to ‘anticipate’ disruptions by identifying and prioritizing risk and dependencies
-‘Prevent’ by establishing indicators, updating response plans, and proactively testing event scenarios
-Monitoring to ‘respond and recover’ to support quick response of your action plans
-Arming your team to ‘adapt’ by collecting and analyzing data to identify root cause and necessary controls and process improvements

Featured speakers: 
Scott Ferguson, director, outbound product management, ServiceNow
Mark Kalen, director, product marketing, ServiceNow

Risk management in action: 4 key pillars for achievable resilience

As IT Risk Managers we are all experiencing about some common challenges: managing vendors, digital transformation creating new risks, keeping up with business demands, and not enough resources. Join this webinar as we discuss the strategies we’ve discovered to help get ahead of these challenges and mitigate unnecessary risk, through better collaboration, visibility, and the ability to do more with less.

Join this event with ISACA Strategies to mitigate IT risk for your most pressing challenges featuring Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow.

Strategies to mitigate IT risk for your most pressing challenges

It’s hard to believe that we’re celebrating the first anniversary of ChatGPT, which converged artificial intelligence (AI) and genetic technologies. But even with AI’s benefits, there’s a dark side to it if it’s not properly governed. And while more regulations will be adopted this year, organizations must take steps right now to ensure they’re prepared.
Join us for our upcoming webinar, Navigating the Future of Gen AI Governance. Our speakers will cover:
The challenges and opportunities in AI governance
What your business should do before it’s too far along in its AI journey
How governance can improve AI performance and organizational profitability
Don’t miss this chance to stay ahead of AI governance trends—register now.

Navigating the Future of Gen AI Governance

Join us for a high-value webinar, Managing compliance and change in a time of global uncertainty. You’ll learn how the latest technology can enable organizations to create a strong framework to manage regulatory compliance. Experts from Thomson Reuters; Edgile, a Wipro Company; and ServiceNow will cover: 

 - The current state of global regulatory compliance 
 - How compliance and regulatory change management solutions help identify risk, simplify compliance, and reduce the cost of non-compliance 
 - How regtech is facilitating regulatory change management

Managing compliance and change in a time of global uncertainty

Privacy and security risks drive many board and audit conversations. However, the ability to effectively communicate these risks is one of the greatest challenges executives face. 

Join Andrew Wheatley our ServiceNow VP of Audit, Risk, and Compliance, Mark Cockerill our VP of Legal, and Ben Du Bont our CISO to discuss:
-  How a modern approach is essential to enabling the individual experts to effectively communicate risks to the board
-  Best practices to prepare for these important meetings 
-  How using a common language, processes, controls, and issues management across the company can make the message simple and consistent

Reporting Risk to the Board: It Doesn’t Have to be a Challenge

Things like GRC, business continuity and vendor risk management are mission-critical for business success. But not knowing how to manage it all efficiently and effectively can lead to business disruption and unnecessary risk. The good news is, we’ve found the solution through our personal risk management and resilience journey.

Register now for our upcoming webinar where our panel of experts will show you how to improve your organization’s resilience. The webinar will feature:

- ServiceNow’s GRC, business continuity and vendor risk management journey
- Recommendations for successful GRC, BCM and VRM implementations
- An analysis of the savings we’ve achieved
- A live demonstration on how ServiceNow does it

Featured speakers include:
- Hassan Javed, director of audit, risk & compliance operations, ServiceNow
- Teresa Law, product marketing director, risk products, ServiceNow
- Mark Gardner, sr. manager, compliance management, ServiceNow

Lessons learned from ServiceNow’s own risk management and resilience journey

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Lessons learned from ServiceNow’s own risk management and resilience journey

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