Lessons learned from the Resilience and Risk Management survey

Presented by

Nerys Mutlow, Evangelist, Chief Innovation Office, ServiceNow

About this talk

The COVID-19 pandemic spotlighted the importance of resilience for private-and public-sector organizations operating in today’s rapidly changing marketplace. To prepare for the next market upheaval, management teams are investing in digital technologies and solutions to take resilience—and its twin, risk management—to the next level of excellence. To understand these latest digital approaches, along with their challenges and benefits, ServiceNow and ESI ThoughtLab conducted a global survey of 1,080 executives in March-May of 2021. Join us to learn: - What resilience leaders do differently than others - How organizations are maturing their risk and resilience programs - The performance returns to be achieved by moving up the maturity curve. Speakers: Nerys Mutlow, Evangelist, Chief Innovation Office, ServiceNow

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ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better together. The Now Platform® breaks down silos by bringing together security operations, governance, risk, and compliance with IT, employee, and customer success workflows on a single platform, with a single architecture using a common data set. The Now Platform enables you to identify and prioritize enterprise risks, compliance issues, security incidents, and vulnerabilities more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.