Putting data at the heart of risk and resilience transformation

Even before Covid-19 had its unprecedented global impact on financial services, UK regulators were focusing on the ability of financial institutions and firms to respond to unforeseen events. The themes of preparing for, avoiding and recovering from unforeseen events are consistent, and the need to manage the complexity that this entails through a coherent set of data is paramount. With the Lack of centralized data governance, fragmented systems, disparate data sources, highly manual and interdependent processes - institutions are challenged with multiple versions of the truth, decreasing control and increasing costs. These factors are the internal threats to financial institutions ability to effectively and consistently deliver great services to their customers. Join our industry experts Keith Pearson, Global Head of Financial Services GTM, along with Michael Murphy, Head of Risk and Compliance, Financial Services, as they discuss the IT risk revolution at Lloyds Banking Group with Steve Allan, ServiceNow Integrated Risk Management Product Owner, Lloyds Banking Group. They’ll share why it is essential to put data and technology at the heart of your operational resilience strategy and how you can achieve a single data model that connects business processes to technology that can underpin all critical elements associated with managing risks, establishing control, and ensuring resilience.