Name: Efficiency vs Resilience: TechTarget Fireside Chat
Start: 2023-04-26T14:06:00Z
End: 2023-04-26T14:06:17.000Z
Location: BrightTALK

ServiceNow Autonomous Risk & Security is an AI workflow solution that brings together security, IT, and risk operations on a single AI platform, using AI agents to proactively detect threats, automate responses, and eliminate the manual work burning out your teams. Free your analysts to focus on strategic defenses like anticipating emerging threats, strengthening critical controls, and building business resilience.

AI is spreading across the enterprise faster than leaders can track it—inside SaaS apps, shadow projects, vendor tools, and emerging AI agents. In this 15-minute session, we’ll unpack how organizations can move from uncontrolled AI sprawl to disciplined AI control. ServiceNow product leaders from Risk and Platform will share what’s changing in 2026, the new risks emerging, and how forward-thinking teams are preparing now with clear visibility, strong governance, and confidence in AI outcomes:

From AI Sprawl to AI Control: How Leaders Prepare for 2026

Today, IT and security operate side-by-side on the ServiceNow AI Platform, sharing data, workflows, and insights to detect and respond to risk as a tag-team. The foundation of this model is simple: IT runs in the same place that security protects. See how we identify, access and respond to risks and security threats faster and more effectively.

ServiceNow on ServiceNow: Risk & Security

Overcoming today’s complex threats requires connected security tools. This session explores how CISOs and their teams can collaborate across IT, HR, Legal, and Risk, using AI and automation to drive fast and effective threat resolution.

Cyber security is a team sport: collaboration is the key to resolving threats

AI governance is no longer a theoretical exercise — it's a business imperative. But how do you move from policy to practice? Join us for a dynamic fireside chat with Ravi Krishnamurthy, Vice President of Product Management for AI Foundation and Responsible AI at ServiceNow, who will share his experience with tackling the complexities of AI governance head-on — from early roadblocks to building a scalable, transparent AI control tower that aligns with business strategy and delivers measurable return on investment.

You will hear firsthand how ServiceNow operationalized AI governance across its organization and how that foundation is now evolving into a broader data governance strategy.

Key Takeaways:
- Real-world AI governance challenges and solutions
- Building cross-functional collaboration across product, engineering, go-to-market, security, and operations, risk, privacy, legal, compliance and more
- Operationalizing governance through tools
- How AI governance programs can build customer trust

Scaling trust: Building AI governance that drives strategy and value

This session shows how CISOs and risk leaders are connecting risk management and third-party oversight to build more resilient operations. Learn how real-time visibility and automated workflows help reduce exposure and improve organizational agility.

Proactive cyber resilience: Building a connected risk defense

Join us to learn how CISOs can align cyber and tech risk using shared data, AI-driven workflows, and unified operations. This session shows how to strengthen threat response, improve risk visibility, and increase cyber resilience while enabling faster, coordinated decisions across teams.

Building a Connected Cyber and Tech Risk Strategy

In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to prepare for AI efficiencies and the risks when managing technology assets.  

You’ll leave with: 

- Knowledge of how to prepare for AI  
- Risk management processes for technology assets 
- Strategies for maximizing value from AI with your tech assets  

Don’t miss this opportunity to strengthen your AI knowledge in asset management. Register Now.

Effective AI Tech Asset Management and Risk Mitigation

Increasing cyber threats, dynamic regulatory changes, and mounting security challenges are reshaping the environment that organizations must navigate today. To address these evolving risks, Security and Risk teams are increasingly adopting AI-driven technologies that enhance detection, response, and mitigation capabilities. However, as AI tools proliferate, maintaining a centralized and comprehensive view of your AI footprint is critical to ensure transparency, control, and regulatory compliance.  
 
This webinar equips security leaders with practical strategies to leverage advanced AI platforms for accelerated risk management and compliance efforts while establishing strong governance over AI tools and sensitive data. Attendees will explore how responsible AI adoption is transforming Security and Risk management, impacting team dynamics, and shaping the future security landscape. 

In this session, attendees will: 

- Discover how AI platforms can elevate Security and Risk management strategies 

- Learn the importance of a centralized view to govern AI tools and manage data access 

- Gain insights into the role of AI in shaping the future security environment and workforce

AI Under Control: Strategies for Next-Gen Security and Risk Governance and Compliance

This session offers a deep dive into how unified security exposure management can help CISOs and their teams prioritize remediation and reduce risk across the organization. Join us to learn more about how ServiceNow Configuration Compliance drives faster, more efficient response, while maturing your vulnerability management program.

Reduce cyber risk with integrated configuration compliance

Learn how to govern AI at scale, get a closer look at ServiceNow’s AI Control Tower and engage your AI and risk teams together. Join us as our panel of experts show how CISOs and Chief AI Officers can gain real-time visibility into AI systems, track their lifecycle, manage compliance risks, and apply policy enforcement to manage AI while delivering secure, compliant innovation faster.

Governing AI Risk with Confidence and Control

Discover how a unified, AI-powered platform brings security and risk together—enabling CISOs to reduce attack surface, respond proactively, and deliver real-time insights that protect operations and drive business value.

Unifying cyber threats and risk with AI

AI is rapidly reshaping the way security teams operate, but without the right approach, automation can lead to noise, not clarity. Join us for How ServiceNow Security Operations uses AI to support Security teams, not substitute them, where you’ll learn how to put AI to work in ServiceNow Security Operations to drive efficiency, precision, and scale—without compromising control.

You’ll get a close look at how AI can:

-Optimize incident resolution and lower operational costs with AI
-Enable analysts to focus on complex threats instead of repetitive tasks
-Scale security operations without growing headcount
-See for yourself the benefits that practical, outcome-focused AI delivers in real-world SecOps environments.

How ServiceNow Security Operations uses AI to support Security teams, not substitute them

AI doesn’t rewrite your core legal obligations under current privacy laws, it turbocharges the speed, scale, and opacity of data handling. Join RadarFirst and ServiceNow to uncover the hidden vulnerabilities AI introduces into every stage of the data lifecycle, from incident profiling to reporting and analytics, and learn how these blind spots can trigger hefty fines, erode customer trust, and expose your organization to unexpected liabilities.

Key Takeaways

-AI-Aware Risk Mapping: Learn how to identify and assess AI-specific vulnerabilities across the risk management lifecycle.
-Control Framework Integration: Discover practical strategies for embedding AI-focused controls into your current program.
-Vendor & Consent Best Practices: Explore tactics for strengthening third-party AI vendor oversight to reduce risk.

The Governance Gap: How AI Amplifies Privacy Risk

"Learn how integrated solutions from Tenable and ServiceNow help you quickly and effectively automate remediation response based on actual risk.

With expanding attack surfaces, operational complexity, and evolving compliance requirements, vulnerability response is a significant burden for even the largest organizations. 

Join an expert from Tenable for a deep dive into how you can overcome the common pitfalls of vulnerability response. By attending, you’ll gain insight into: 

-How joint solutions from Tenable and ServiceNow enable IT and security teams to streamline vulnerability management workflows, prioritization, and remediation across your organization’s critical assets 
-New solutions coming from the Tenable-ServiceNow technology partnership "

From Exposure to Control: Accelerate and Automate Vulnerability Response with Tenable and ServiceNow

According to a recent report, “82% of cybersecurity professionals are actively implementing Zero Trust”. That’s not surprising given the increasingly complex cybersecurity challenges created by adversaries who are exploiting weaknesses in traditional perimeter-based defenses.  

To successfully enable Zero Trust and build resilience against evolving threats, requires an integrated program across your people, processes, and technology ecosystem, which addresses all aspects of the Zero Trust architecture. Join ServiceNow and Accenture Federal Services to learn how to get started on your Zero Trust journey, guidance on how to proceed, and a vision for a comprehensive solution that will meet your objectives.

How to Enable Zero Trust to Build Resilience Against Evolving Threats

As AI has become readily accessible and widely available, the number of insidious cyber threats has also increased.  

 

Attend our webinar, AI-driven threats are complex but securing your enterprise shouldn’t be, to see how you can effectively combat these threats for the CISO’s organization with the automated processes and procedures powered by hardened AI. ServiceNow security and risk solutions leverage AI to give your team the edge in battle.  

 

During the webinar, you’ll learn how your team can:  

 

- Use the ServiceNow Security platform capabilities to combat AI-based threats 

- Accelerate threat response and increase team efficiencies 

- Proactively manage cyber threats and technology risks across the enterprise 

 

Address the latest threat, vulnerability, and compliance challenges to secure your future with ServiceNow Security Operations. Register now

AI-driven threats are complex but securing your enterprise shouldn’t be

Although 80% of business leaders consider generative AI to be the top emerging technology of the next few years only 23% of leaders feel their organization's risk management and governance functions are ready to support scaling Generative AI initiatives. If you have concerns about the guardrails you have in place to responsibly adopt GenAI, or AI in general, we would like to offer you some guidance.
Join ServiceNow and Templar Shield to get expert advice on how to approach a robust AI Governance program. Discovery the elements that should be in place to maintain compliance and manage risk across the enterprise. And see how to get started with some practical advice that will help you meet your AI Governance goals.

Practical Advice for Building a Robust AI Governance Program

It takes valuable time to sift through the ever-increasing number of cyber threats and stop those likely to result in a breach. The faster your team can resolve that unending flow of incidents, the better.

Expert security teams are just one part of the solution. Add the latest AI tools to consolidate and simplify your existing security operations technologies, accelerating time to resolve critical incidents. Finally, prove to your stakeholders that everything is perfectly handled. See how Lumen Technologies is achieving this in this valuable session.

Sign up for our webinar, Empower the CISO’s organization with ServiceNow AI and automation, to supercharge your existing security operations. Lumen Technologies’ Geoff Krahn and ServiceNow’s Julian Azaret will explain how to:

- Apply intelligent workflows and generative AI
- Inspire confidence in your board, company, and customers
- Slash incident resolution time by up to 72%
- Take this simple step to ensure that your security team can be ready for future threats.

Empower the CISO's organization with ServiceNow AI and automation

How do organizations get more value from their operations but still maintain a culture of resilience? In an environment of on-going uncertainty, the question of efficiency vs resilience continues to plague leaders.  In this video we explore the changes that need to occur in culture, communication, and how everyone approaches resilience within an organization.  Efficiency or resilience – YES!

Efficiency vs Resilience: TechTarget Fireside Chat

ServiceNow

Risk Management

Resiliency

Efficiency

Efficience vs Risk

Risk Assessment

Organization Risk

Organization Efficiency

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Efficiency vs Resilience: TechTarget Fireside Chat

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ServiceNow Risk & Security