Name: Elevating Security Operations with AI: Insights from Industry Leaders
Start: 2026-01-29T17:00:00Z
End: 2026-01-29T17:00:34.000Z
Location: BrightTALK

ServiceNow Autonomous Risk & Security is an AI workflow solution that brings together security, IT, and risk operations on a single AI platform, using AI agents to proactively detect threats, automate responses, and eliminate the manual work burning out your teams. Free your analysts to focus on strategic defenses like anticipating emerging threats, strengthening critical controls, and building business resilience.

Collaboration is vital for defending against global threats like Log4j and React4Shell. As technologies such as AI continue to grow, sharing insights and integrating workflows are essential to enterprise protection. Join us to discover how these risks affect your network and how you can proactively respond across the organization.

Cyber resilience requires teamwork

AI is spreading across the enterprise faster than leaders can track it—inside SaaS apps, shadow projects, vendor tools, and emerging AI agents. In this 15-minute session, we’ll unpack how organizations can move from uncontrolled AI sprawl to disciplined AI control. ServiceNow product leaders from Risk and Platform will share what’s changing in 2026, the new risks emerging, and how forward-thinking teams are preparing now with clear visibility, strong governance, and confidence in AI outcomes:

From AI Sprawl to AI Control: How Leaders Prepare for 2026

Today, IT and security operate side-by-side on the ServiceNow AI Platform, sharing data, workflows, and insights to detect and respond to risk as a tag-team. The foundation of this model is simple: IT runs in the same place that security protects. See how we identify, access and respond to risks and security threats faster and more effectively.

ServiceNow on ServiceNow: Risk & Security

Overcoming today’s complex threats requires connected security tools. This session explores how CISOs and their teams can collaborate across IT, HR, Legal, and Risk, using AI and automation to drive fast and effective threat resolution.

Cyber security is a team sport: collaboration is the key to resolving threats

AI governance is no longer a theoretical exercise — it's a business imperative. But how do you move from policy to practice? Join us for a dynamic fireside chat with Ravi Krishnamurthy, Vice President of Product Management for AI Foundation and Responsible AI at ServiceNow, who will share his experience with tackling the complexities of AI governance head-on — from early roadblocks to building a scalable, transparent AI control tower that aligns with business strategy and delivers measurable return on investment.

You will hear firsthand how ServiceNow operationalized AI governance across its organization and how that foundation is now evolving into a broader data governance strategy.

Key Takeaways:
- Real-world AI governance challenges and solutions
- Building cross-functional collaboration across product, engineering, go-to-market, security, and operations, risk, privacy, legal, compliance and more
- Operationalizing governance through tools
- How AI governance programs can build customer trust

Scaling trust: Building AI governance that drives strategy and value

This session shows how CISOs and risk leaders are connecting risk management and third-party oversight to build more resilient operations. Learn how real-time visibility and automated workflows help reduce exposure and improve organizational agility.

Proactive cyber resilience: Building a connected risk defense

Join us to learn how CISOs can align cyber and tech risk using shared data, AI-driven workflows, and unified operations. This session shows how to strengthen threat response, improve risk visibility, and increase cyber resilience while enabling faster, coordinated decisions across teams.

Building a Connected Cyber and Tech Risk Strategy

In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to prepare for AI efficiencies and the risks when managing technology assets.  

You’ll leave with: 

- Knowledge of how to prepare for AI  
- Risk management processes for technology assets 
- Strategies for maximizing value from AI with your tech assets  

Don’t miss this opportunity to strengthen your AI knowledge in asset management. Register Now.

Effective AI Tech Asset Management and Risk Mitigation

Increasing cyber threats, dynamic regulatory changes, and mounting security challenges are reshaping the environment that organizations must navigate today. To address these evolving risks, Security and Risk teams are increasingly adopting AI-driven technologies that enhance detection, response, and mitigation capabilities. However, as AI tools proliferate, maintaining a centralized and comprehensive view of your AI footprint is critical to ensure transparency, control, and regulatory compliance.  
 
This webinar equips security leaders with practical strategies to leverage advanced AI platforms for accelerated risk management and compliance efforts while establishing strong governance over AI tools and sensitive data. Attendees will explore how responsible AI adoption is transforming Security and Risk management, impacting team dynamics, and shaping the future security landscape. 

In this session, attendees will: 

- Discover how AI platforms can elevate Security and Risk management strategies 

- Learn the importance of a centralized view to govern AI tools and manage data access 

- Gain insights into the role of AI in shaping the future security environment and workforce

AI Under Control: Strategies for Next-Gen Security and Risk Governance and Compliance

This session offers a deep dive into how unified security exposure management can help CISOs and their teams prioritize remediation and reduce risk across the organization. Join us to learn more about how ServiceNow Configuration Compliance drives faster, more efficient response, while maturing your vulnerability management program.

Reduce cyber risk with integrated configuration compliance

Learn how to govern AI at scale, get a closer look at ServiceNow’s AI Control Tower and engage your AI and risk teams together. Join us as our panel of experts show how CISOs and Chief AI Officers can gain real-time visibility into AI systems, track their lifecycle, manage compliance risks, and apply policy enforcement to manage AI while delivering secure, compliant innovation faster.

Governing AI Risk with Confidence and Control

Discover how a unified, AI-powered platform brings security and risk together—enabling CISOs to reduce attack surface, respond proactively, and deliver real-time insights that protect operations and drive business value.

Unifying cyber threats and risk with AI

AI is rapidly reshaping the way security teams operate, but without the right approach, automation can lead to noise, not clarity. Join us for How ServiceNow Security Operations uses AI to support Security teams, not substitute them, where you’ll learn how to put AI to work in ServiceNow Security Operations to drive efficiency, precision, and scale—without compromising control.

You’ll get a close look at how AI can:

-Optimize incident resolution and lower operational costs with AI
-Enable analysts to focus on complex threats instead of repetitive tasks
-Scale security operations without growing headcount
-See for yourself the benefits that practical, outcome-focused AI delivers in real-world SecOps environments.

How ServiceNow Security Operations uses AI to support Security teams, not substitute them

AI doesn’t rewrite your core legal obligations under current privacy laws, it turbocharges the speed, scale, and opacity of data handling. Join RadarFirst and ServiceNow to uncover the hidden vulnerabilities AI introduces into every stage of the data lifecycle, from incident profiling to reporting and analytics, and learn how these blind spots can trigger hefty fines, erode customer trust, and expose your organization to unexpected liabilities.

Key Takeaways

-AI-Aware Risk Mapping: Learn how to identify and assess AI-specific vulnerabilities across the risk management lifecycle.
-Control Framework Integration: Discover practical strategies for embedding AI-focused controls into your current program.
-Vendor & Consent Best Practices: Explore tactics for strengthening third-party AI vendor oversight to reduce risk.

The Governance Gap: How AI Amplifies Privacy Risk

"Learn how integrated solutions from Tenable and ServiceNow help you quickly and effectively automate remediation response based on actual risk.

With expanding attack surfaces, operational complexity, and evolving compliance requirements, vulnerability response is a significant burden for even the largest organizations. 

Join an expert from Tenable for a deep dive into how you can overcome the common pitfalls of vulnerability response. By attending, you’ll gain insight into: 

-How joint solutions from Tenable and ServiceNow enable IT and security teams to streamline vulnerability management workflows, prioritization, and remediation across your organization’s critical assets 
-New solutions coming from the Tenable-ServiceNow technology partnership "

From Exposure to Control: Accelerate and Automate Vulnerability Response with Tenable and ServiceNow

According to a recent report, “82% of cybersecurity professionals are actively implementing Zero Trust”. That’s not surprising given the increasingly complex cybersecurity challenges created by adversaries who are exploiting weaknesses in traditional perimeter-based defenses.  

To successfully enable Zero Trust and build resilience against evolving threats, requires an integrated program across your people, processes, and technology ecosystem, which addresses all aspects of the Zero Trust architecture. Join ServiceNow and Accenture Federal Services to learn how to get started on your Zero Trust journey, guidance on how to proceed, and a vision for a comprehensive solution that will meet your objectives.

How to Enable Zero Trust to Build Resilience Against Evolving Threats

As AI has become readily accessible and widely available, the number of insidious cyber threats has also increased.  

 

Attend our webinar, AI-driven threats are complex but securing your enterprise shouldn’t be, to see how you can effectively combat these threats for the CISO’s organization with the automated processes and procedures powered by hardened AI. ServiceNow security and risk solutions leverage AI to give your team the edge in battle.  

 

During the webinar, you’ll learn how your team can:  

 

- Use the ServiceNow Security platform capabilities to combat AI-based threats 

- Accelerate threat response and increase team efficiencies 

- Proactively manage cyber threats and technology risks across the enterprise 

 

Address the latest threat, vulnerability, and compliance challenges to secure your future with ServiceNow Security Operations. Register now

AI-driven threats are complex but securing your enterprise shouldn’t be

When two platforms combine to make something better, it’s like combining peanut butter and chocolate. By themselves, they are good, but when you put them together it’s a fantastic mix. Security teams have the same experience when they combine Recorded Future and ServiceNow to empower their security workflows. In this session, attendees will learn about how integrating ServiceNow and Recorded Future automate time-consuming security tasks and streamline workflows across vulnerability management, security operations and incident response. The Recorded Future for ServiceNow integrations provide security teams with the resources needed to infuse context into security workflows by tapping into real-time security intelligence.

Empowering Your Security Workflows in ServiceNow with Recorded Future

It takes valuable time to sift through the ever-increasing number of cyber threats and stop those likely to result in a breach. The faster your team can resolve that unending flow of incidents, the better.

Expert security teams are just one part of the solution. Add the latest AI tools to consolidate and simplify your existing security operations technologies, accelerating time to resolve critical incidents. Finally, prove to your stakeholders that everything is perfectly handled. See how Lumen Technologies is achieving this in this valuable session.

Sign up for our webinar, Empower the CISO’s organization with ServiceNow AI and automation, to supercharge your existing security operations. Lumen Technologies’ Geoff Krahn and ServiceNow’s Julian Azaret will explain how to:

- Apply intelligent workflows and generative AI
- Inspire confidence in your board, company, and customers
- Slash incident resolution time by up to 72%

Take this simple step to ensure that your security team can be ready for future threats.

Empower the CISO's organization with automation and AI

Securing your business from cyber threats is more critical than ever, as traditional approaches are falling short and leaving organizations vulnerable.  

Join us for this Fireside Chat: Cyber Security & Resilience in the World of AI to explore how ServiceNow's AI-powered solutions can help your organization tackle emerging risks while driving innovation. Our experts will discuss strategies for leveraging AI to not only improve security and resilience but also scale productivity and foster growth. 

Here’s what you’ll learn: 

- Proven strategies from ServiceNow for using AI to enhance resilience by responding faster to complex threats 

- How ServiceNow enables you to integrate intelligence into every workflow to reduce operational costs and improve productivity 

- Leveraging collaborative workflows and AI to manage cyber risks while fostering innovation and business growth 

Don’t miss this chance to acquire a deeper understanding of AI’s role in managing cyber risks and enabling secure business growth.

Fireside Chat: Cyber Security & Resilience in the World of AI

Don't miss Learn how AI optimizes security operations and response. Our expert speakers will show you how AI can transform your security processes, providing you with the tools needed to stay ahead of threats. Gain practical insights into optimizing your security strategy with the latest AI advancements, including:

-Optimizing security workflows
-Enhancing threat detection
-Automating incident response

Learn how AI optimizes security operations and response

With new cybersecurity regulations like the SEC disclosure rule and NIS2 directive, it's time for some practical advice. In this session, learn the measures ServiceNow® takes to prevent, detect, respond to, and recover from such incidents using capabilities like Security Incident Response (SIR) and Major Security Incident Management (MSIM). Our global incident team will share how we foster a culture of automation, collaboration, and continuous improvement by optimizing for human skills vs machine muscle. See how we ensure data and evidence comply with governance and audit expectations.

Now on Now: Anatomy of a major incident through the lens of SecOps

In today's fast-paced digital landscape, adopting cutting-edge technology is vital for business growth. To ensure operational continuity and minimize cyber risks, you need robust best practices for managing vulnerabilities in both IT and OT infrastructure. Discover how critical infrastructure companies are staying ahead by leveraging cloud solutions across IT, OT, and IoT Enterprise. Learn firsthand how these companies accelerate their digital transformation and fortify cyber security using the powerful ServiceNow platform.

Deliver Cyber Resilience across manufacturing and critical infrastructure

KPMG and ServiceNow experts will delve into best practices to help you not only understand the new regulations, but also navigate critical regulatory challenges such as evaluating incidents for materiality, issuing reports within the requisite timeframes, communicating cybersecurity risks and compliance measures to stakeholders, and building resilience.
 
Upon completion of this session, attendees will be able to:
-Develop a plan to prepare in advance for incident disclosure requirements
-Create a system for effectively collecting and analyzing internal threat data
-Gauge threat severity to make informed decisions about incident responses
-Implement strategies to clearly communicate cybersecurity risks and compliance measures to boards
-Automate workflows to accelerate incident response times and reduce risks
-Meet disclosure requirements efficiently to ensure compliance with the new SEC regulations
 
Whether you are just starting your incident disclosure journey or looking to advance your cybersecurity defenses, this webcast will provide actionable next steps.

Doubling down on compliance: deep dive into SEC cybersecurity regulations

In a time of rising cyber-threats, security operations teams need tools to identify, analyze and report hazards pending further investigation and resolution. By integrating performance analytics into our Security Operations solution, ServiceNow helps stakeholders make faster, more informed decisions.

Harnessing the power of Performance Analytics for Security Operations

Enterprises are enthusiastic about the MITRE ATT&CK Framework, a behavioral-based threat model, and how it can help enable thinking “like the enemy”—stitching together cyber-attack kill chains and visualizing adversarial tactics.

However, while many security tools provide basic MITRE ATT&CK support, SOC teams still find it hard to operationalize the framework into processes for incident detection, security engineering, and threat hunting and response. Your security orchestration, automation, and response (SOAR) tools can help, but only if they’re tightly integrated.

Join our webinar on integrating the MITRE ATT&CK Framework with SOAR, as we discuss:

- The key requirements you will need for this integration
- The benefits you can gain by including MITRE ATT&CK data into incidents/observables
- Creating custom dashboards and runbooks
- Gaining an intuitive visualization of attack campaigns and adversarial behavior

The MITRE ATT&CK Framework and SOAR: Better Together

The modern enterprise still relies heavily on technology deployed in traditional infrastructure and virtualized environments. But as organizations invest in cloud capabilities, and development teams adopt containerized deployment methodologies, the cloud native enterprise is already here. According to a report from Sysdig, nearly 75% of containers have high or critical vulnerabilities and 83% of images that run in production containers have at least one patchable vulnerability. Today, Security teams must be able to handle the complexity of container security and cloud security posture management on top of their traditional infrastructure and security hygiene concerns. Join Karl Klaessig and Julian Azaret for a discussion on how to secure this new cloud native enterprise, and how ServiceNow can help unify your security workflows across cloud, container, and traditional infrastructure.

Securing the hybrid enterprise

Today, it takes 277 days on average to identify and contain a data breach. In other words, cyberthreats are growing in both frequency and severity. It’s no longer enough to meet them with a reactive, disconnected response.  
ServiceNow experts will lead this exploration into how businesses like yours can break down silos across IT, security, and risk, to build a more effective, collaborative cyberthreat response, with Enterprise Case Management.  
Watch our webinar to discover how to transform your security operations with three core pillars:  
 - Expediting incident triage and prioritization  
 - Responding to cyberthreats faster with centralized operations  
 - Scaling team capacity and resources through automation

Drive Cyber Resilience with Enterprise Case Management

Do you know which assets in your organization are threatened? Are there gaps in your coverage?

To best answer these questions, register now for Know which assets are protected and which are at risk with ServiceNow. At this webinar, you’ll learn about ServiceNow’s new, end-to-end application, ServiceNow Security Posture Control (SPC). Part of the ServiceNow Security Operations suite, SPC unifies attack surface coverage data, shows the highest risk gaps, and identifies the owners who can remediate these risks.
Gopi Krishna Boyinapalli, Senior Staff Inbound Product Manager at ServiceNow, will explain how SPC:
 
- Provides full detection, response, and compliance
 - Integrates with risk and vulnerability solutions to view compliance status
 - Ensures accurate risk scores

Keep your organization ahead of security threats. Sign up for this webinar today

Know which assets are protected and which are at risk with ServiceNow

Many organizations and their security teams are overwhelmed trying to keep up with vulnerabilities and cyber threats. Not only is prioritization a challenge, but many teams depend on point tools and cumbersome, labor-intensive processes—while dealing with staff shortages and lack of advanced skills.

The solution is to harden the attack surface to thwart attackers. Join us for Mind the gap: How ServiceNow helps organizations find, prioritize, and manage vulnerable assets, and gain a successful, proactive security program. Spend an hour to learn how ServiceNow’s Vulnerability Response can help your organization:

- Reduce exposure to vulnerabilities
- Gain greater visibility and intelligence—and shorten time to resolution
- Improve threat detection, automate workflows, enhance collaboration, and boost productivity
- Be sure to attend—and take important steps to manage vulnerabilities across your enterprise.

Hosted by:
Karl Klaessig, director of product marketing, security operations, ServiceNow
Mike Plavin, senior technical product marketing manager, security operations, ServiceNow

Mind the gap: How to find, prioritize, & manage vulnerable assets

A brief demonstration of ServiceNow's Security Operations suite, illustrating how it can help get work done in security and beyond. Through the context of a major security incident, we explore Security Orchestration Automation and Response use cases, hardening attack surfaces through vulnerability remediation workflows, collaboration with IT, and evaluating readiness to combat advanced persistent threats.

Transform security operations with the ServiceNow platform

In this video, Leo Sequeira from the ServiceNow Customer Outcomes team discusses how Vulnerability Response and the CMDB complement one another as he answers some of the more common questions and concerns he's heard from customers.

Vulnerability Response & CMDB

In an era of evolving cyber threats, ServiceNow’s DLP Incident Response app enables you to manage and protect sensitive, proprietary information— from financial and health records to Social Security numbers. Learn to respond to and remediate data loss when you join our upcoming webinar. Our speakers will discuss: 

- Integrating with third-party DLP solutions for a unified view of incidents  
- Monitoring and assigning incidents to the appropriate end user 
- Tracking DLP incident, false positive, and remediation trends

Increase visibility & accelerate response to threats with DLP Incident Response

Join us as we explore how you can dramatically improve enterprise security through cross-team collaboration that connects the incident response and vulnerability response processes to the rest of the enterprise. In addition, learn how ServiceNow Security Operations solutions help you gain the insight and visibility you need, into the most critical areas of your infrastructure, to accelerate response time to threats and reduce risk.

Transform enterprise security with enterprise-wide collaboration and visibility

Risk insights can help utilize your teams limited capacity and scale to not only more quickly prioritize new vulnerabilities, but also to determine who should respond, how best to respond, and in what order. With little time and few resources to waste, the question is "how do I get it right the first time?" ServiceNow's Risk-based Vulnerability Management solution, ServiceNow Vulnerabillity Response, has proven its value in hundreds of deployments. 

Join our vulnerability experts to review best practices and to learn about our Top 10 Value Drivers for real customer situations.

Risk-Based Vulnerability Management in Action

ServiceNow Security Operations

This discussion covers how security teams can use AI to improve their security operations both today and moving forward. In this interview-style discussion, ServiceNow and IDC experts cover AI security predictions, AI and security best practices, the ROI of AI, workforce changes, and security frameworks and compliance requirements.

Elevating Security Operations with AI: Insights from Industry Leaders

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Elevating Security Operations with AI: Insights from Industry Leaders

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ServiceNow Risk & Security