Putting Customers First by Putting Employees First

Presented by

Peter Brodsky, CEO, Hyperscience

About this talk

Machine Learning and Automation are accelerating at a pace we’ve yet to really comprehend. When it comes to rapidly-evolving technologies, we are presented with an apparent and serious conflict: the enrichment of some people’s lives will come at the expense of others. Must that tradeoff exist? How do organizations and executives stay in tune with human values and ensure automation augments the workforce? How does improving the well-being of your employees impact your customer service?
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Hyperscience modernizes mission-critical processes and operations for Global 2000 organizations and governments. Since 2014, Hyperscience’s automation technology has helped data-centric companies parse through vast amounts of unstructured inputs and raw information to get to swifter and smarter business outcomes. Through the Hyperscience Platform, enterprises are empowered to transform their operations, and drive operational efficiency as well as human productivity by fully unlocking the power of their data. Ranked on the Inc. Fastest-Growing Company List, Hyperscience has raised $190M+ from investors including Tiger Global, BOND, Bessemer Venture Partners, Stripes, and FirstMark. The company has a global footprint with offices in New York City, Sofia, Bulgaria, and London, UK. For more information please visit www.hyperscience.com.