Getting the Response Rates You Want: Successfully Onboarding Multiple Schools

Presented by

Kait Tracy Assistant University Registrar, Emory University

About this talk

Emory University has had tremendous success with Course Evaluations and Surveys (formerly EvaluationKIT), from high response rates at multiple schools to positive feedback from faculty hoping to build effective evaluation reports. Join this session to hear how the university used the decentralized account model to give each of their nine schools welcome autonomy with feature use and communication methods and how their unique implementation project team model helped shape a successful launch strategy for each school. You'll also learn the details of Emory’s project management approach, the incentives used to reach response rates, and how to keep faculty, staff, and students feeling supported along the way. This workshop was originally presented at Engage 2021, Watermark's annual user conference. Some of the live features will not be available during the recording playback.

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At Watermark, insights inspire progress. Watermark’s software gives higher education institutions the insights they need to improve, evolve, and empower student success. Watermark’s integrated digital solutions support assessment and accreditation, faculty activity reporting, course evaluation and surveys, and catalog and curriculum development for over 1,700 higher education institutions around the world. For more information, visit