Middle Tennessee State’s 4-Step Strategy To Drive User Adoption

Presented by

Brian Hinote and Teresa Ojeda, Middle Tennessee State University

About this talk

New software means a new way of working, and for many faculty and staff, accepting change can be difficult. At Middle Tennessee State University (MTSU), their plan to streamline their faculty activity reporting and course evaluation administration meant getting team members on board with new systems. Administrators quickly realized that user training and support is just one piece of the puzzle. With a focus on aligning their technology with process and policy, the team helped users see how Watermark Faculty Success and Course Evaluations & Surveys would simplify their day-to-day work. Join this free webinar to learn: - The four elements of an effective implementation and adoption strategy - How to create nuanced messaging that resonates with diverse audiences - How to balance short- and long-term goals and keep users engaged throughout the timeline Presenters: Brian Hinote, Professor and Vice Provost for Data Analytics and Student Success, MTSU Teresa Ojeda, Business Process Specialist, MTSU

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At Watermark, insights inspire progress. Watermark’s software gives higher education institutions the insights they need to improve, evolve, and empower student success. Watermark’s integrated digital solutions support assessment and accreditation, faculty activity reporting, course evaluation and surveys, and catalog and curriculum development for over 1,700 higher education institutions around the world. For more information, visit www.watermarkinsights.com.