Leading Institutional Change with People, Process, and Technology

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Presented by

Heather Taynor, VP for Student and Customer Success, Watermark and Margaret Meyer, Sr. Director Client Services, Watermark

About this talk

Your institution exists to serve students, and you do, too. You know that improving retention, fostering a data-first mindset across campus, or even simplifying workflows can have a big impact on your students’ success. But how do you foster the change it requires? Where do you get started? This session offers a guide to outlining your current institutional processes, identifying pain points, and using technology to lessen pain and reduce friction. The end result? More time for you to have the biggest impact on your students. Attend this session to see how our people, process, and technology framework helps you lead institutional change and achieve goals that drive results at their institution. You’ll learn: - Getting to the root cause of pain - Understanding how the pain could be detrimental to your institutional success - Adopting solutions that help you focus on what matters most: student success

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At Watermark, insights inspire progress. Watermark’s software gives higher education institutions the insights they need to improve, evolve, and empower student success. Watermark’s integrated digital solutions support assessment and accreditation, faculty activity reporting, course evaluation and surveys, and catalog and curriculum development for over 1,700 higher education institutions around the world. For more information, visit www.watermarkinsights.com.