Beyond Digital – The Science in Improving Claims Service

Logo
Presented by

Richard Sheridan

About this talk

“Digital” is not an answer in itself. It provides us with a capability that should be used to re-imagine processes and the customer experience. To do this effectively we need to better understand our customers and other claims stakeholders and learn from how other industry sectors have transformed their service propositions.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (58)
Subscribers (8089)
Sedgwick International