Name: Making the insurance industry more dementia friendly
Start: 2021-11-04T11:00:00Z
End: 2021-11-04T11:00:53.000Z
Location: BrightTALK
Rating: 5

Er du klar til at tage din skadehåndtering til næste niveau? Deltag i vores kommende webinar om proaktiv skadehåndtering og lær, hvordan du kan forebygge og minimere skader effektivt.

Dato: 7. november
Tid: kl. 9.00 – 10.00 


Hvad du kan forvente:
• Indsigt i de nyeste regler inden for proaktiv skadehåndtering
• Praktiske eksempler og case studies
• Mulighed for at stille spørgsmål og få svar fra eksperter i branchen

PROAKTIV SKADE. Fremtidens skadebehandling med den nye arbejdsskadereform

Affluent customers can have an array of antiques, desirable and highly valuable collections, which can include musical instruments – both as objects of art and as playing pieces.  This webinar will explore the world of high value musical instruments and the challenges faced with damage to them, including the assessment, repair, transportation and storage of such delicate and valued items.
Learning Objectives:
- Understanding of the UK market in high value musical instruments
- Gain knowledge in the complexities involved in handling claims involving such instruments
- Be able to explain the processes involved and key contributors to such claims

‘Sounding out the challenges’: HNW and Musical Instruments

In the insurance industry there is a growing appetite among insurers to tackle claims fraud more comprehensively. At the same time, fraudsters are ramping up their strategies and targeting markets all over the world, posing huge risks to insurers operating globally.

According to the Coalition Against Insurance Fraud (CAIF), insurers make around $308 billion in fraud claims payments annually in the US alone, making the country one of the biggest markets for fraudsters. But other fraud hotspots are emerging worldwide, and the organized crime groups don’t care about borders. They act globally and AI tools have made fraud easier and more accessible than ever, necessitating collective action from the industry. 

At this webinar, Steve Crystal, will give us an update on the trends and development within Fraud and give answer to the following:
• Are we seeing an increasing trend in fraud, or have we just become better at detecting fraud?
• Are there any correlation between economic cycles and fraud – i.e. is fraud more likely when the economic situation is worsening?
• What examples are there on “Red flag”-indicators. Both generic indicators across product lines but also specific indicators on products?
• Are there any specific type of fraud that is more common that others?
• How can insurers fence their portfolios against fraud and avoid negative selection from “doubtful clients”?
• What are the political/legislative trends towards insurance fraud?
SPEAKER
Steve Crystal has led Sedgwick’s claims fraud proposition internationally since 2021, overseeing strategy and the delivery of investigation services via a global network. His experience comprises 28 years with Sedgwick. Prior to his international remit he was head of financial crime in the UK. During this five-year tenure he was responsible for Sedgwick winning seven national awards for its counter-fraud services.

THE WEBINAR WILL BE IN ENGLISH

Fraudsters without borders – Fraud from a Nordic and Global perspective

During this webinar we will examine the ever-changing profile of high net worth customers and consider the importance that data and analytics plays in swiftly validating genuine claims.  We’ll study several emerging fraud risks and consider how unconscious bias, if not kept in check, can hinder fraud identification.  Finally, we’ll discuss the importance of strong relationships, trust and lateral thinking in achieving the right balance between service and fraud risk identification.
By the end of this session, delegates will be able to:
1) Understand how the changing demographic of a HNW customer brings about new fraud risks.
2) Describe how a zero friction, discrete claim validation may be achieved through a blend of holistic insight and lateral thinking.
3) Detail how unconscious bias can adversely impact fraud identification and interfere with achieving the right outcome for the insurer and their customers.
4) Understand why rapport, empathy and a strong relationship with the customer are key to delivering great customer service and fraud identification.
5) Describe how discrete counter fraud expertise deployed at the right time doesn’t conflict with a great customer experience.

High Net Worth (HNW) fraud: motives, missed opportunities and mitigation

Using real life case examples we will explore:

• Understanding the risks of construction
• Increasing awareness of the contractual responsibilities of key parties and 
         stakeholders
• Ensuring the correct policy is obtained

The risks and pitfalls of modern renovation works - a high-net-worth perspective

Du er herved invitert til vårt webinar om siste nytt innenfor avhendingsloven og status etter dom i Borgarting lagmannsrett om gyldige/ugyldige tilstandsrapporter.

Managing parter og advokat i advokatfirmaet SGB, Andreas Langeland, prosederte saken om gyldige/ugyldige tilstandsrapporter for både tingretten og lagmannsretten. Han vil fortelle om saken og også gi oss en oppdatering på anke til Høyesterett. 

I tillegg vil vi se på siste nytt innenfor avhendingsloven etter endret lov, med fokus på caser i egen portefølje, rettspraksis og trender 2,5 år etter lovendringen. 

Kristian Ellstrøm og Elisabeth Bjørkhaug, som leder boligkjøperavdelingen til Sedgwick og har lang erfaring på området, vil dele sin kunnskap med oss. Begge er advokater og vil bidra med verdifulle perspektiver.

Dette webinar vil gi 2 etterutdanningspoeng for både advokater og eiendomsmeglere. Webinaret er åpent for alle og er gratis. 

Vi gleder oss til å se deg der! 

Velkommen

Avhendingsloven  & ugyldige tilstandsrapporter

Proaktiv hjælp og støtte til sygemeldte medarbejdere der har været udsat for en arbejdsskade, er et større punkt i den ny arbejdsskadereform, som er lige på trapperne. En ny bekendtgørelse er nu i høring, med en mere dybdegående specifikation af, hvad man må og ikke må i forhold til proaktiv hjælp. 

- Men hvad indebærer proaktiv hjælp? 
- Hvad giver lovgivningen mulighed for? 
- Og hvordan kan det gøres i praksis?
 
Det er nogle af de punkter, vi gerne vil drøfte på dette webinar. 

Thisted er en kommune der i flere år allerede har tilbudt proaktiv hjælp til deres medarbejdere. Derfor har vi inviteret dem med til webinaret, hvor de vil give eksempler på, hvordan de løfter opgaven i praksis.

PROAKTIV HJÆLP TIL SYGEMELDTE MEDARBEJDERE I PRAKSIS

Regres er et emne, som flere og flere forsikringsselskaber og selvforsikrede enheder har fået øjnene op for. Der er nemlig god økonomi i at rejse krav over for tredjepart. Mens skader er indregnet i prisen på forsikringspræmien, går vundne regressager direkte på bundlinjen. Men det kan være svært at komme i gang med regresarbejdet og med at identificere de rette sager. På dette webinar vil Cand.Jur. og specialist i regres, Kristoffer Kreinøe gå i dybden med, hvordan man identificerer regressager og med bevissikring.

 
WEBINARET VIL AFDÆKKE FØLGENDE PUNKTER
• Identifikation af de rette regressager
• Bevissikring
• Ansvarsgrundlag for en regressag
• Eksempler på, hvordan regressager føres.

DAGENS OPLÆGSHOLDER
Kristoffer Kreinøe er Cand. Jur. og elder af Sedgwick Danmarks regresafdeling. 
Sammen med sit team arbejder han hver dag på at identificere og føre regressager for vores kunder.
Kristoffer har 10+ års erfaring med regres fra forsikringsbranchen.

Regres - Identifikation of bevissikring

Den nye arbejdsskadesikringslov er lige på trapperne. For at forberede jer bedst muligt, afholder vi en række webinarer og et større seminar om emnet. 
Et af de punkter som giver anledning til flest spørgsmål er den nye voldsskadesikring. Derfor har vi inviteret Advokat Henrik Græsdal fra Elmann advokater ind til at holde et webinar om netop dette emne sammen med Frederik Nielsen fra Sedgwick
På webinaret vil de drøfte følgende punkter:  
• De almindelige erstatningsbetingelser 
• Erstatning og godtgørelse efter erstatningsansvarsloven (EAL)
• Erstatning og godtgørelse efter offererstatningsloven (OEL)
• Mulighed for regres
• Den nye voldsskadeforsikring (ASL)

webinar om den nye Voldsskadeforsikring

Markante ændringer i Arbejdsskadesikringsloven er lige på trapperne. Ændringerne udspringer af en reformaftale fra 2022, som alle partierne var enige om. Vi forventer, at loven bliver endeligt vedtaget i indeværende måned og træder i kraft per. 1/7 2024.  

På dette webinar vil vi give dig et overblik over de ny lovændringer, og hvad der helt konkret rammer os alle, der sidder med arbejdsskade, til sommer.

Webinarets fokusområder:

- Overblik over hovedpunkterne i den nye lovgivning.

- Særligt fokus på de vigtigste ændringer for Kommuner/Regioner:
 
          - Lovpligtig voldsskadeforsikring, som skal tegnes for ansatte, der arbejder i erhverv, hvor vold er en risiko (omsorg, pleje, skoler mv.)
          - Adgang til helbredsrådgivning for den skadelidte – Dvs. hjælpe den ansatte, der har fået en arbejdsskade med at komme tilbage på arbejdet igen
          - Uddannelsesgodtgørelse.

Den ny arbejdsskadereform

Bli med på et interessant og gratis webinar der vi tar en grundig gjennomgang av utmålingen av prisavslaget ved oppdagelse av mangler etter boligkjøp.


I dette webinarformatet vil to advokater, som vanligvis representerer hver sin side, møtes for å vise hvilke argumenter som kan brukes for å påvirke størrelsen på utmåling av prisavslaget – basert på sin erfaring som hhv. selgers og kjøpers advokat.

Kurset tilsier 1 etterutdanningspoeng for eiendomsmeglere og advokater.

Webinarhøydepunkter:

- Gjennomgang av relevant rettspraksis knyttet til prisavslag ved mangler etter boligkjøp. 

- Analyse av ulike faktorer som påvirker utmålingen av prisavslag.

- Argumentasjon fra kjøpers og selgers perspektiv for å vise forskjellige tilnærminger.

- Diskusjon om standardhevingsfradraget, og hvordan det kan påvirke resultatet.

- Presentasjon av resultatet og refleksjon over rettferdigheten i utmålingen av prisavslaget.

- Kurset tilsier 1 etterutdanningspoeng for eiendomsmeglere og advokater.

Slaget om prisavslaget: Kjøper mot selger

This session will consider what were previously universally adopted market agreements as to how BI claims in the UK should be handled; they took practice beyond policy wordings. Are they still in force?

Learning objectives:
•  Understand in what ways market practice went beyond policy wordings
•  Appreciate the extent to which those practices have been revoked
•  Consider whether they are still in force in an age of contract certainty

BI Market Agreements - are they still real?

The webinar will explain about the challenge of flood risk, in terms of overall risk and different types of flooding and how the risk is assessed.  Then exploring the opportunities to make properties more flood resilience using a case study used to explain what is possible.
Learning objectives:
• Understand the different types of flooding and how risk is assessed.
• Understand the basic concepts of flood resilience.
• Gain an understanding of how this can be delivered for HNW customers.

Minimising the impact of flood claims with consideration to HNW properties

This Session will provide an overview of new green technology and the implications on the insurance market. A panel Q&A will follow.

Renewable energy technology and the implications on the insurance market

This session will look at the ever-increasing risk of under insurance and the implications for brokers and their clients. This will be followed by a major loss case study talk.

Under insurance - the tragedy of finding out too late

This presentation will take a brief look at what'shot in the luxury market. It will also serve as a reminder of the importance of authenticity, providing some examples to demonstrate how provenance, condition and rarity add value. A panel Q&A will conclude the session.

Fine arts and specie - 'cars, stars, ming and bling'

This session will identify the significant differences between accounting terms and policy cover, quantifying the impact that has, the proportion of policyholders that are getting it wrong, and the reasons behind that.

Learning objectives:
• Understand insurance gross profit vs accounting gross profit
• Appreciate how to get the sum insured right
• Understand the magnitude of the problem

Gross profit - getting the insured amount right

PLEASE NOTE THE DATE HAS CHANGED TO WEDNESDAY 24 MAY.

This session will consider the UK approach to stock valuation, and identify problem areas, including paying premium on cost that isn’t real, the overlap with business interruption cover, the need for stock debris removal cover and insuring customers stock.

Learning Objectives:
o Understand how accountants value stock
o Understand how that differs from policy indemnity
o Be aware of the stock/BI overlap
o Understand stock debris removal cover

Insuring stock: a few thoughts

Join Sedgwick and Alzheimer’s Society for an online panel discussion looking at the challenges faced by insurance customers and colleagues affected by dementia and how we can support them more. 

Introduced by Sedgwick UK CEO Paul White, the discussion will be chaired by Chris Wallace, executive director, Continental Europe, QBE with panellists from Alzheimer’s Society, Sedgwick and Aviva. 

This event is open to all in the insurance industry and although free to join, any donation you make by copying and pasting this link into your browser will help the Society in their vital work:

https://www.justgiving.com/fundraising/Sedgwick-IDOG21

Questions? Contact gillian.harvey@uk.sedgwick.com.

Making the insurance industry more dementia friendly

Sedgwick

Alzheimer’s

Charity

Insurance

Dementia

Dementia Friendly

Alzheimer's Society

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Making the insurance industry more dementia friendly

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