Effectively using data for rapid business transformation

Presented by

Ming Tang, NHS England; Ian Conduit, Sitel Group; Harry Chapman, DTX

About this talk

In this 30 minute DTX Talk you will learn about the vital role of data during the pandemic across the NHS, from vaccines, to testing and clinical care. This is a case study on how a crisis allowed for a rapid transformation to a data led organisation. These lessons can be applied to your organisation and you’ll hear from these leaders on how to future proof your data analytics strategy, allowing you to predict and prepare for future shocks, while ensuring your organisation remains agile. Organisations are only now realising the critical importance of data and beginning to make long term investments, but what should your data analytics strategy be over the next 5 years? Where should you invest? Join Ming Tang and Ian Conduit in this session to tackle these topics and more. • How did the rapid use of data create actionable insights during the pandemic? • How can you ensure data sharing is interoperable between teams and departments? • How can you best future proof your data analytics strategy?

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The DTX 360 channel showcases the technologies that enable digital transformation and unified communications, with a focus on those your business needs right now. Covering everything from cyber security and AI to the contact centre and the future of the office, this content will provide answers to the burning questions your organisation has as you start to shape your 2021 strategy and prepare for the new future of work.