How AI Delivers More Value from These 5 CX Use Cases

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Presented by

Vanessa Sorenson, Sr. Product Marketing Lead, Stratifyd and Michelle Turner, VP of Product Strategy, Stratifyd

About this talk

Join Stratifyd’s Vanessa Sorenson, Sr. Product Marketing Lead, and Michelle Turner, VP of Product Strategy at Stratifyd, as they break down the critical ways that Artificial Intelligence can impact your bottom-line CX goals: • Build greater brand loyalty by prioritizing opportunities for CX improvement • Improve customer retention and recovery by uncovering key drivers of customer attrition and trigger alerts to take quick actions • Deliver rapid insights to Product, Marketing, and Contact Center teams • And more—specifically, two more!

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Stratifyd is the only Experience Analytics Platform powered by Smart AI. Our Smart AI takes the burden of manual analytics off your team, proactively surfacing hidden experience signals and themes 24/7, so your business can stay ahead of your customers and the competition.