The Digital Revolution: Intelligent Automation for Citizen Engagement

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Presented by

Martin Taylor

About this talk

The digital revolution brings new challenges to local, state, and federal governments and how they engage with citizens. In this webinar, we explore: 1.How the digital revolution is impacting how government agencies serve citizens. 2.What is Content Guru and how its flagship cloud contact center called storm® takes advantage of its AI-based automation to give citizens fast answers. Regardless of whether your citizens use email, phone, texting, or social media, find out how Content Guru gives you the ability to rapidly solve problems and provide services without blowing your budget. 3.How Content Guru offers your CX and IT customers a CCaaS solution with an in-built customer data platform, limitless scale to meet the most demanding uptime requirements, ability to integrate with any and all existing on-prem assets, proprietary systems and databases and CX SaaS apps. Join us now to hear Martin Taylor, Deputy CEO and Co-Founder of Content Guru, tell us how storm® is the only CCaaS that can guarantee that your agency benefits from high performance and meet 99.999% uptime SLAs every time. Find out more about intelligent automation: https://bit.ly/2XIw3sM

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New and on-demand content from the customer experience gurus and experts at Content Guru, the global leader in Contact Center as a Service (CCaaS) for enterprises of all sizes. If it’s about customer experience programs, customer engagement issues, and cloud contact center technologies and solutions, this channel is where CX and IT teams will find it!