Protecting Digital Interactions in the World of Increased Scams and Changing Cus

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Presented by

Ian Holmes, Global Head of Banking Fraud, SAS

About this talk

On top of widespread suffering from a global health perspective, the Coronavirus pandemic has given rise to a variety of scams that significantly increase the risk of identity and credential-theft. As consumers seek credit solutions to support their disrupted income, fraudsters are hiding amongst the commotion, using identity theft to commit application fraud. In parallel, customer behavior is changing. Closure of branches and the desire to bank from home are migrating vast numbers to the digital world, making it harder to distinguish between the genuine customer and the imposter. What are the opportunities to protect the identities, applications and payment channels being threatened by the fraudsters? In this webinar, experts look at how Machine Learning and other advanced and emerging techniques can help detect fraud in real-time with greater precision than ever. Join this webinar to explore: - How technology can help to detect fraud faster and at lower cost, protecting your reputation and keeping customer satisfaction high through better management of false positives.

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