Name: CX Network: Building the Bridge Between Marketing and Analytics
Start: 2021-11-02T03:00:00Z
End: 2021-11-02T03:01:02.000Z
Location: BrightTALK
Rating: 5

Webinars on analytics software for Advanced Analytics, Business Intelligence, Artificial Intelligence (AI), Risk, Marketing and IT.

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As fraud and financial crime grow more sophisticated in the digital landscape, learn how emerging tech is helping banks respond faster and build a more effective, proactive strategy to stay ahead.

Fraud and financial crimes against banks and their customers are among the most significant areas of concern for the industry – and one of the largest drivers of IT expenditure and compliance costs.

Legacy systems cannot keep up with digitally savvy fraudsters, and firms must balance risk, loss prevention and compliance with customer satisfaction. What can banks do?

Watch this webinar as we address the complexities of today’s fraud and financial crimes and the approach forward-looking banks take to combat the challenges and stay ahead.

Learn more about:
- Five emerging trends for next-gen fraud and financial crime management
- Where compliance falls short
- The ROI of modernization

Enterprise Fraud and Financial Crimes Compliance: How Banks Need to Adapt

As financial institutions recover from the pandemic, they continue to face a significant uptick in financial crime.

With ever-evolving threats, regulatory burdens and operational inefficiencies, modernizing AML programs is critical – especially when it comes to building a more complete and dynamic customer risk profile.

Join us as experts from Aite-Novarica Group and SAS explore key components of a modernized AML program and a practical approach to adopting new technologies to achieve a higher level of data and risk intelligence.

Learn more about:
- Resolving existing challenges with data and modernizing AML frameworks
- Automating the model life cycle
- The building blocks for beginning the journey to modernization
- Best practices for adopting modern techniques

Speakers: 
- Wren York, Strategic Advisor Fraud & AML Practice, Aite-Novarica Group
- Beth Herron, Manager, Pre-Sales Support, AML/Compliance, SAS

Journey to AML Modernization

In an insightful interview with OpenGov, Shaun reveals that data and analytics are governments’ secret weapons to deal with fraud and scams in the digital era and is essential in any public sector fraud management strategy.

Preventing and Detecting Fraud, Waste and Abuse in the Government Sector

Join us at this webinar as we cover key issues including:

- How to gain a deeper understanding of total customer experience to predict and improve Customer Lifetime Value/drives Customer Loyalty
- How to use user behaviour to deliver a differentiated user journey.
- How to delight customers with the right personalised experience and personalised offers in real-time

A Service Provider's Guide to Data-Driven Telco

Covid-19 has created a fertile ground for even more payment fraud of all stripes. While the advent of digital payments – across end-to-end consumer and commercial payments – promises a vast improvement in convenience, it also introduces more risk.
 
This webinar will discuss financial fraud, scams, regulations, and consortium perspectives around the digital payment ecosystem. The session will cover fraud situations, latest trends, emerging risks, current gaps, including sophisticated fraud attempt occurred and specific strategies on how losses can be prevented. The attendees will receive specific, straightforward approaches to prevent and reduce payment fraud, and to protect their organisations from losses.
 
We’ll also delve deeper into the payments industry landscape and the know-hows about the regulations and strategies around securing these digital payments initiatives. 
 
Speakers: 
- Christopher J Tan, Global ISV Revenue Acceleration APJ, Global Markets & Partners, Intel
- Cyril Arnesto, Head, Fraud & Anti-Financial Crimes Operations, Unionbank of the Philippines
- Durgadas Rege, Chief of Internal Vigilance, RBL Bank
- Radish Singh, ASEAN Financial Services Risk Management Leader, EY (Moderator)
- Shane Burnett, Sr. Solution Advisor, SAS

Fraud in the Payments Ecosystem

Nanyang Polytechnic’s Digital Engineering & Innovation Center (DEIC) is leveraging SAS's AI, analytics, data management and visualization expertise for an integrated cloud platform to boost digital transformation in the manufacturing industry, especially among SMEs.

The DEIC project has won the Innovator of the Year (Manufacturing) Award in the inaugural DigiconAsia DX Solution Excellence Awards 2022. 
Together with NYP, hear first-hand from our experts about the challenges manufacturers in the region are facing amidst a pandemic, political and economic uncertainties, and climate change governance.

We will also discover what innovation centers such as DEIC are doing to address these challenges, and the innovations in place – and being developed – for Industry 4.0 transformation for manufacturers in the region.

Panelists: 
- Dr Vinn Prabhu, Deputy Director (Digital Engineering), School of Engineering, Nanyang Polytechnic
- Suraj Kamath, Director, Industry Consulting - Manufacturing, APAC, SAS

Virtual Fireside Chat - Industry 4.0 Transformation in Manufacturing

The insurance sector is undergoing radical change, driven by ever-higher customer service expectations and opportunities presented by digital innovation, and quick response from the instability of the external environment changing at an unprecedented pace. To stay relevant, insurers must provide personalized, innovative solutions while managing costs and meeting customers' expectations .

In this webinar, our speakers shared the the real-life use cases of insurer's analytics platform via analytical innovation, the machine learning techniques that can help you achieve your digital transformation vision while managing your customers' expectations — ensuring business continuity and realizing a faster time to value.

Why attend?
- Hear directly from the key industry speakers what are the key analytics trends across insurance value chain
- Where most of the insurers are focusing on with respect to analytics use cases
- How machine learning techniques can automate your end-to-end customer journey

Speakers: 
- Dr. Dipali Jawalkar, Executive Director, Underwriting, Reinsurance Group of America
- Cindy Saw, Head of Data Analytics, AIA Philippines
- Dheeraj Kaul, Insurance Industry Lead, Asia Pacific, SAS 
- Kenneth Koh, Head of Industry Consulting, APJ, SAS

Reimagining insurance through digital innovation and data-driven decisioning

Featuring top insurance experts who will discuss the evolution of the actuarial industry and current challenge, the latest trends and innovation to support complex pricing and automation of actuarial processes, and how to effectively adapt to new technological, market, and consumer complexities with better, and more dynamic pricing. 

Watch this webinar to find out more about: 
- How are actuaries in the APAC region overcoming challenges to embrace digital transformation? 
- How to improve turnaround time for model development to quickly respond to market changes
- Enhancing flexibility, usability, and traceability: the role of AI and ML
- Emerging technologies available to deliver actionable insights and drive agility - a focus on pricing and other actuarial processes

Speakers: 
- Abhishek Kumar, Partner, KPMG
- Jiong Du, Chief Pricing Actuary, SCOR
- Ed Plowman, Group Chief Actuary, Sompo Holdings
- Jackie Chu, Chief Actuary, ZA Group
- Michelle Sun, Head of Insurance Solutions, SAS

Transforming your Actuarial Function to Stay Agile and Competitive

Hosted by SAS and Asia Risk, this webinar brings together leading experts from firms including Commonwealth Bank and HSBC as they discuss best practices for implementing the TCFD (Task Force on Climate Related Financial Disclosures) standard. 

Join us at our webinar to explore the impacts of climate change on financial performance and how you can redefine and future-proof your business while transitioning to a sustainable future.
Key discussion highlights include:
• Understanding the background of the TCFD disclosures and what are the requirements
• In-depth clarity in understanding the crucial steps to disclose TCFD
• Nuances in challenges faced for TCFD disclosures and resolving them through technology
• Specific case studies on how financial institutions have navigated TCFD

Speakers: 
- Alexander Pui, Executive Manager, Climate Scenario Analytics, Commonwealth Bank
- Wai-Shin Chan, CFA, Managing Director, Head, Climate Change Centre of Excellence; Global Head of ESG Research, HSBC
- Matthew Chan, Executive Director, Sustainability & ESG Engagement, Asia Pacific, J.P. Morgan
- Shuang Tao, Principal Solutions Architect, SAS

On the Road of Pursuing Best Practices for Climate Risk Management

There have been daily occurrences of digital fraud as COVID has pushed the world to digitalize. This webinar explores how to combat identity fraud and preventing money laundering through crypto.

The key themes are:
• The challenges of fighting digital fraud and sophistication of fraudsters
• Utilizing data analytics and management to prepare for potential fraud risk
• Employing AI & machine learning for early detection of identity fraud
• Tracking and preventing money from being laundered into cryptocurrency

Speakers 
- Josh Bosiños, Vice President, Data Science and AI, UnionBank of the Philippines
- Steven Low Weng Haw, Chief Risk Officer, Prince Bank
- Gerard McDonnell, Regional Solution Director, Fraud & Security Intelligence, SAS
- Ahmed Drissi, APAC AML Lead, SAS

Innovative Ways to Fight Digital Fraud and Money Laundering

There is currently a lot of talk about how analytics can drive change through digital transformation and Artificial Intelligence. In reality, however, integrating advanced analytical techniques into operational processes poses significant challenges. During this session we will not only identify and discuss some of these challenges, but also introduce specific ways to address them.

Digital Decisioning and Responsible AI

Join Asia Risk and SAS roundtable on how banks and other financial institutions are considering how they will monitor cryptocurrency transaction to prevent fraud. 

The event will bring risk management, compliance and AML leaders together to discuss the latest in crypto compliance and the market's position on providing crypto services.

Discussion highlights:
- The current regulatory landscape and how banks are managing the risk
- How are the banks responding and adapting to this new asset?
- Monitoring the illicit transactions happening daily within the bank
- What can banks do in providing services to an unknown lucrative asset?

Speakers: 
- Vinoy Kumar, Former Global Head Digital Assets, Standard Chartered
- Irfan Ahmad, APAC Product Lead, State Street Digital
- Eric Emer, Cryptocurrency Trading Desk, Three Arrow Capital 
- Ahmed Drissi, APAC AML Lead, SAS

Cryptocurrency Transaction Monitoring for Money Laundering Prevention

The COVID-19 pandemic has brought unprecedented changes and challenges for Financial Services. Nowadays, people are reliant on digital payments and new payment technologies for transactions. However, fraudsters are continuously finding creative ways to perpetuate their scams. Financial services must adopt more effective fraud detection and prevention strategies.

Hear insights from SAS expert, Ian Holmes on fraud detection and prevention strategies in financial services.

Fireside Chat on Fraud Detection and Prevention Strategies in Financial Services

With international standards, such as IFRS17, it is transforming how insurers operate and if applied correctly can catalyze business transformation and growth. Come hear experts share their insights on:

- Addressing key challenges and proposing the right solution architecture
- Identify how IFRS 17 and regulatory requirements will change the modus operandi of insurers
- Understand the business value drivers which can be provided by the right IFRS 17 solution
- Leveraging data and analytics on service contracts and future revenue
- Journey towards IFRS 17 readiness

Speakers: 
- Martyn van Wensveen, Partner, APAC IFRS17 Campaign Leader, EY Hong Kong
- Charisse Rossielin Cruz, Partner, EY Philippines
- Kenneth Koh, Head of Industry Consulting, APJ, SAS

Positioning for Future Growth through Compliance of IFRS17

Watch this panel discussion where the industry Risk Experts shared insights on: 
- What are the top metrics to consider within ASEAN between E, S, and G?
- The varying degrees of data regulations and how it affects facing ESG risks?
- Is ESG seen as a legitimate qualitative measuring stick in ASEAN?
- Building a consistent ESG risk data scoring and proper standards

Speakers: 
- Brian CK Ho, Partner, Deloitte
- Li Sun Leong, Head of ESG, AIA Singapore
- Shuang Tao, Principal Solutions Architect, SAS
- Lu Yin, Principal Risk Advisor (Non-financial Risk), SAS

ESG Risk Data: Has ASEAN positioned itself for success?

2020-2021 jumpstarted the insurance’s entry into the digital age in Asia with ground-breaking changes, including unprecedented digitalization and rapidly evolving customer expectations. However, even as insurers rise to the challenge of limited close-contact engagement with clients, it has also introduced faced new challenges including a rise in fraudulent behavior. 

Asia-Pacific accounts for the highest percentage of the estimated US$1 billion insurance claim fraud. The lack of time, resources, and scale to combat the problem may mean continued losses.

Our speakers tackled some of the most critical challenges insurance firms and healthcare providers in Asia will face amid an accelerating mutation of the pandemic and hospitals in some ASEAN countries. 

Key highlights shared:
• The evolution of insurance fraud schemes during the pandemic
• Identify some of the impacts that have been felt by insurance carriers 
• How to protect against these new forms of fraud

Speakers: 
- Kenneth Koh, Head of Industry Consulting, APJ, SAS
- Cathy Zhang, Head L&H Claims | Director, Life & Health Business Management, Swissre Asia
- Darwin De Guzman, Head of Information Security, AIA Philippines
- Nirmal Paul, VP and Head - Fraud Prevention Unit & Claims Investigation, Bajaj Allianz Life Insurance Company Ltd.

Guide to Fighting Insurance Fraud Post-Pandemic

In this discussion with Information Security Media Group, we discuss:

How digital fraud has changed the operating environment globally and the complexity of the multiple attack vectors criminals are taking;
Key technologies to detect harder-to-identify fraud schemes of social engineering, cyber intrusions, and account takeovers;
Best practices to lead the transformation required to solve the complex challenges of identity, security, fraud management, and money laundering.

Resolving an Identity Crisis? Approaches, Impacts and Innovation for Fraud & KYC

Risk transformation with AI/ML can improve the top line and bottom lines of Banks. But AI/ML model governance, fairness is an important consideration in AI/ML adoption in Risk management departments.

Join this webinar as our experts discuss:
• Building a governance framework around AI & ML to ensure best decisions for risk management and what are the tools available to avoid reinvention of wheel
• How Banks can embed fairness in AI/ML models at scale
• Regulatory guidelines for using AI & ML and how to optimize the use of AI & ML
• Case study: Implementation of fairness principles into credit models

Speakers
- Matteo Crippa, Head of Corporate Models, Standard Chartered Bank
- Nor Zihan Binti Ismail, Group Head of Model Risk Management & Validation, Maybank 
- Terisa Roberts, Global Solution Lead – Risk Modeling and Decisioning, SAS 
- David Asermely, Global Solution Lead, Model Risk Management, SAS

Risk transformation with AI/ML

To deliver sophisticated and personalized customer engagement strategies, organizations are often faced with breaking down the barriers between functional siloes. Marketing teams are increasingly aware of the need for analytics to drive their activities and the analytics team is frustrated at how hard it is to get their models to make a meaningful impact on customer engagement. 

Attend our webinar to listen to the three key opinion leaders who each bring different perspectives to this conversation and review examples of taking an analytical approach to marketing. We discussed:

• Opportunities for analytics in the customer lifecycle
• The challenges in operationalizing marketing analytics
• How to make better decisions with analytically driven marketing

CX Network: Building the Bridge Between Marketing and Analytics

Marketing Analytics

Analytics

Advanced Analytics

Customer Intelligence

Customer Insight

Digital Transformation

Marketing

Customer Engagement

Customer Experience

Data Analytics

The email marketing community on BrightTALK is made up of thousands of engaged email marketing professionals. Find relevant webinars and videos on email best practices to help you increase email conversions and drive email marketing ROI. Join expert speakers and email marketing peers sharing insights into building email lists, list segmentation, click-through rates and triggered campaigns.

Email Marketing

The marketing operations and automation community on BrightTALK is composed of thousands of marketing automation professionals. Learn and share best practices for marketing campaign analysis, outbound marketing and lead creation with hundreds of on-demand webinars and videos. Increase your engagement and fine tune your funnel management strategy by asking questions during live, interactive webinars with marketing automation peers and industry leaders.

Marketing Operations and Automation

Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.

The marketing community on BrightTALK is made up of thousands of engaged marketing professionals. Find relevant webinars and videos on marketing strategy, branding and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The unexpected nature of natural disasters and other disruptive events means that preparation is key to managing disaster recovery and business continuity planning. Join the business continuity and disaster recovery community for live and recorded presentations discussing best practices for business continuity planning, disaster recovery programs and business continuity management. Learn from BCDR experts to develop your critical infrastructure and gain insight into tactical solutions to your BCDR issues.

Business Continuity / Disaster Recovery

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Practicing business intelligence allows your company to transform raw data into sets of insights for targeted business growth. The business intelligence and analytics community on BrightTALK is made up of thousands of data scientists, database administrators, business analysts and other data professionals. Find relevant webinars and videos on business analytics, business intelligence, data analysis and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Business Intelligence and Analytics

Welcome to the big data and data management community on BrightTALK. Join thousands of data quality engineers, data scientists, database administrators and other professionals to find more information about the hottest topics affecting your data. Subscribe now to learn about efficiently storing, optimizing a complex infrastructure, developing governing policies, ensuring data quality and analyzing data to make better informed decisions. Join the conversation by watching live and on-demand webinars and take the opportunity to interact with top experts and thought leaders in the field.

Big Data and Data Management

Get powerful marketing data and analytics insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the analytics that quantify your investments.

Data and Analytics

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful manufacturing insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on strategies and techniques to accelerate production cycles while increasing efficiencies and improving profitability.

Manufacturing

The research and development community on BrightTALK brings together leading professionals in healthcare, technology and manufacturing to present on current topics in their fields. From big data in healthcare to online forensics training and medical research practices, the community is an exceptional resource for those looking to expand their knowledge. Be part of the conversation by joining the community and participating in interactive live webinars.

Research and Development

Internal audit and compliance professionals are facing increasingly stringent regulatory requirements when it comes to compliance reporting and internal control procedures. Join the audit and compliance community to learn best practices from thought leaders on topics such as regulatory compliance, internal audit checklists and audit program strategies.

Audit and Compliance

Effective financial management strategies can help organizations meet their business objectives. The financial management community on BrightTALK is made up of engaged finance and accounting professionals. Find relevant webinars and roundtable discussions featuring financial planning advice from industry thought leaders and insights into optimizing financial reporting, accounting, risk management and value measurement.

Financial Regulation

Get powerful finance insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

Finance

Get powerful banking and treasury insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on hot topics such as digital banking, payments disruption and non-bank competition. Learn how the latest treasury management strategies are helping to mitigate operational, financial and reputational risk.

Banking and Treasury

Get powerful finance management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

CFO Strategy

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Leadership styles are continually evolving to incorporate new ways of thinking about employee satisfaction, motivation and performance. Find webinars and videos on the strategies, techniques and qualities that make an effective leader. By participating in this community you will gain insight into current leadership theories and how to optimize employee performance.

Leadership

Get powerful insights to run your business. CEOs, CFOs, CMOs, COOs, CTOs and CIOs are among the leaders in this community who connect with peers and experts to grow their businesses.

CxO Strategy

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

CX Network: Building the Bridge Between Marketing and Analytics

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