MetriStar: Which CX & Collaboration Providers Drive the Most Success?

Presented by

Robin Gareiss, CEO and Principal Research Analyst; Irwin Lazar, President and Principal Analyst, Metrigy

About this talk

MetriStar Top Providers: Which Customer Experience and Collaboration Providers Drive the Most Success? Metrigy's MetriStar awards recognizes those providers who are both highly rated by their customers, and whose customers have achieved measurable success for their investments. The awards are based on data gathered from hundreds of IT and customer experience leaders in North America, Western Europe, Southeast Asia, and Australia. Provider awards that we will announce include: - Unified Communications-as-a-Service (UCaaS) - Team Collaboration - Workforce Optimization - Voice-of-the-Customer During this webinar, we will review the top providers in each area, based on real-world data from their customers.

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Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies: Digital transformation and digital workplace, Unified Communications & Collaboration (UCC), Customer Experience (CX) and contact center, Artificial intelligence and analytics.