Managing Cloud UC

Presented by

Irwin Lazar, President & Principal Analyst, Metrigy

About this talk

As companies shift unified communications to the cloud, they must also evolve their security, performance, administration, and user adoption management strategies as well. In this webinar, we'll share Metrigy's latest research to provide actionable insight into: - What should you manage, and what should you rely on your cloud provider to manage? - How should you evolve your existing management capabilities? - How best to manage UC performance when using Microsoft Teams Direct Routing or other BYOC alternatives - How to leverage third-party managed services providers - How to measure user adoption and satisfaction with their collaboration applications?

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Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies: Digital transformation and digital workplace, Unified Communications & Collaboration (UCC), Customer Experience (CX) and contact center, Artificial intelligence and analytics.