Optimizing Employee Experience: An Overview of Strategy & Tools in Use

Presented by

Beth Schultz, Vice President of Research and Principal Analyst, Metrigy

About this talk

Based on Metrigy’s Employee Experience & Workplace Engagement 2022-23 research study, discover how companies are approaching the employee experience discipline amid changing workplace dynamics. Which goals are most important? How does technology help with the challenges, and which types of tools are in use? Who’s responsible for employee experience strategy and technology? What factors do companies measure, and how are companies tracking success? This webinar will provide a high-level overview of employee experience management today.

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Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies: Digital transformation and digital workplace, Unified Communications & Collaboration (UCC), Customer Experience (CX) and contact center, Artificial intelligence and analytics.