Artificial Intelligence Rising Up the Priority List

Presented by

Robin Gareiss, CEO and Principal Analyst, Metrigy; Jay Gupta, Global Director of Product Marketing, Talkdesk

About this talk

Companies seeing the most business success in their customer engagement strategies have something in common: They are strategically using artificial intelligence. One size doesn’t fit all when it comes to how to use, deploy, and track the success of AI-enabled applications. During this webinar, Metrigy CEO Robin Gareiss and Jay Gupta, Talkdesk Global Director of Product Marketing, will provide insight on how to maximize your gains when you invest in AI—whether you’re the CIO overseeing the technology implementation, or the salesperson, or service rep using the technology. You’ll hear about Metrigy’s latest research on AI to help guide your strategy, followed by innovative offerings from Talkdesk to help execute on your strategy. Robin and Jay will discuss the following: - What are the most common ways companies use AI today? - How technical do you have to be to design and use AI-empowered apps? - How is AI helping them to save money, as well as drive new revenue and improve customer satisfaction? What kind of results are companies actually seeing? - How does AI help you turn on a dime when circumstances change with your products, services, the macro-economy, supply chain, new incentives, or other factors? - Why is it vital to incorporate analytics with any AI initiative? - How does AI empower agents? Register now for this insightful webinar on Thurs., Sept. 22, 2022.

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Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies: Digital transformation and digital workplace, Unified Communications & Collaboration (UCC), Customer Experience (CX) and contact center, Artificial intelligence and analytics.