Decoding the Employee Experience (EX) Blackbox

Presented by

Deb Calvert, People First Productivity Solutions | Deepak Purohit, Zones | Unit Singh, Everest Group

About this talk

The adage “that which does not kill us makes us stronger” fits well for today’s workplace model. Our extreme focus on work from home (WFH) during the pandemic created employee experience (EX) challenges of a different scale. The consequences were severe employee burnout, dwindling organizational citizenship behavior, poor job satisfaction, and increased attrition. Workplace leaders, like you, are now able to focus more on creating an experience-centric workplace, underpinned by empathy, delivering superior user performance and job satisfaction. Join us in this webinar as we discuss: • Why most EX-enrichment initiatives in workplace fail to achieve commensurate benefits • Leveraging digital experience management offerings and XLAs to improve • Top strategies to create an experience-centric workplace
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Zones, LLC, is a global IT solutions provider that delivers products and services to help companies complete their digital transformation – from desktops to the data center – to the cloud and beyond. Zones’ expertise is reflected in their business practices focusing on Digital Workplace, NextGen Networking, Cloud & Data Center, Cybersecurity and more. Zones is a certified Minority Business Enterprise and holds an elite Corporate Plus Certification. They have a proven ability to support many of the world’s largest corporations.