Compliance + Risk Management for Verint Recorded Communications:
Electronic communication business preservation and supervision regulations, such as Dodd-Frank, PCI-DSS, SEC 17a-4, and MiFID II, have been in place for a while. Plus, privacy rules like GDPR coupled with personal accountability regimes mean your company needs to know what is being shared across its communication channels. This increases the priority of recording and supervision of your corporate-wide phone, video, and chat communications along with the challenge of efficiently and effectively implementing risk management controls.
Theta Lake provides an AI-based, purpose-built security and compliance suite for recording, retention, deep supervision, data leakage, and risk detection for unified communications, helping firms scale their compliance and risk management controls across their Verint recordings.