Name: Survey Results: Security, Compliance Risks of Collaboration Tool Usage in FiServ
Start: 2021-11-18T18:00:00Z
End: 2021-11-18T18:00:36.000Z
Location: BrightTALK
Rating: 0

Theta Lake, Inc., dual winner of UC Today’s 2020 Best Compliance Product and Best Security Product, was founded in 2017 by proven entrepreneurs and enterprise technologists with decades of leadership experience and recognition from Global 100 customers and top industry analysts. With a mission to provide modern collaboration security and compliance, Theta Lake’s patented and multi-patent pending AI helps security and compliance teams more effectively and quickly scale their risk detection and the workflows for communication security, data loss protection, and supervision of modern video, voice, and unified collaboration systems. The Theta Lake Compliance Suite is SOC 2, Type 2 compliant. Visit us at ThetaLake.com; LinkedIn; or Twitter at @thetalake.

The increased adoption of modern collaboration tools and platforms resulting from the titanic shift to hybrid work during the pandemic has introduced a gap in oversight of these communication platforms and the risks they potentially introduce to the business. 
 
Remote work poses significant regulatory, security, and privacy challenges for financial services firms. According to a report published by Osterman Research in 2021, more than 50% of respondents are relying more and more on the ability to search  for chat conversations during meetings, source files and documents, and identify deleted messages, files, and documents. Risks stem from increased usage of video, audio, and chat platforms that introduce these media-rich components not easily supervised by email-oriented archives or transcript-only-based platforms. 
 
In this webinar, we'll discuss how users can get the full benefit of a Microsoft Teams deployment by using Theta Lake’s comprehensive and purpose-built compliance solutions that utilize artificial intelligence, machine learning, and natural language processing to identify risk and obtain compliance without adding more headcount.

Leverage AI for Faster, Easier, Accurate Regulatory Compliance in Digital Age

After a fast moving year of adopting and implementing collaboration platforms to enable workforces to stay productive and in touch with each other, the next step is to ensure those platforms meet the evolving demands of the business.

According to Microsoft’s first-annual Work Trend Index, which surveyed 30,000 people from 31 countries, 73% of workers want their employers to continue providing flexible remote work options after the world returns to some semblance of normalcy. “The data is clear. Extreme flexibility and hybrid work will define the post-pandemic workplace,” the survey notes. “Employees want control of where, when, and how they work, and expect businesses to provide options. The decisions business leaders make in the coming months to enable flexible work will impact everything from culture and innovation to how organizations attract and retain top talent.”

As we continue to shift towards a more dynamic work environment leveraging UCaaS platforms we will need to continuously evolve our architecture to store, search, and address compliance requirments in video, voice, and chat interaction to keep up with the evolving demands from regulatory bodies.

In this webinar, we'll discuss:
  - How Microsoft and Theta Lake can help organizations securely and compliantly enable full UCaaS functionality
  - Review current requirements and demands of the modern work environment
  - Discuss forward looking requirements to continue to enable Hybrid work

Microsoft + Theta Lake: Enabling The Next Generation of Modern Work

It‘s no surprise that breaking through inboxes and communicating with clients is becoming increasingly difficult. Especially for financial services organizations that are bound by compliance restrictions on outbound content. Luckily, secure video sharing is now possible and a wonderful way to build trust with clients.

On November 5,  join Tyler Lessard, VP of Marketing at Vidyard,  and Anthony Cresci, SVP of Finance, Business Development, and Operations at Theta Lake, for Compelling & Compliant Video Experiences for Financial Services. 

They’ll share tips on:
  - how to use video to interact with your clients in an effective and secure way
  - how to leverage intelligent technology that doesn’t require an additional headcount or hours spent reviewing videos
  - and a ton of new virtual selling tactics that you can put into action right away

Join us!

Compelling & Compliant Video Experiences for Financial Services

Today’s challenge for video marketing in regulated industries centers on compliance review. Basically, compliance review for approval, retention, and supervision of marketing videos is a manual, multi-step process that is slow and not scalable for compliance reviewers and video creators. Compliance teams can perform higher quality reviews on more video without dramatically increasing staffing, training, and oversight costs. This means more compliant video for the business to use to achieve better top line results.

Join us to learn more about how to leverage video development strategies and automated supervision and review of those videos to get to market faster, easier, and peace of mind in knowing those videos follow corporate guidelines and compliance mandates.

Getting More Out of Enterprise Video with Automated Compliance Review

In this webinar, Michael Sampson, senior analyst at Osterman, will cover survey results about how private chats, edited and deleted messages, screen sharing, use of sharepoint files, and other capabilities of Microsoft Teams challenge compliance archiving, capture, security, and data loss protection mandates of heavily regulated organizations.

Attend if you:
Are a compliance officer, chief information security officer, or head of end user computing.
Are a Microsoft Teams user in a heavily regulated industry such as financial services or banking, healthcare, government, or insurance.
Want to learn more about how to solve for the compliance challenges present in the Microsoft communication environment.

Osterman Survey Results: Risks and Challenges of Deploying Microsoft Teams

Complete Compliance Archiving, Supervision, and Security Coverage for Cisco Webex Meetings and Teams using Theta Lake
Video conferencing, voice calls, and chat collaborations have become the communication channels for today's business world and this will continue to be the case even when we return to some semblance of normalcy. Ensuring that all channels are secure and in compliance with regulatory requirements is a top concern. Learn how Cisco's investment in, and integration with, Theta Lake's security and compliance suite reduces the cost of compliance and manages potential data loss.

Complete Compliance & Security for Cisco Webex Meetings & Teams using Theta Lake

As more and more business interactions occur on modern collaboration platforms and oversight mandates increase, proactive storage and review of those interactions becomes more and more important, especially for those in financial services in the US and the UK. Learn how Theta Lake and RingCentral partner to provide a compliant and secure Unified Communications office suite including chat, video, voice, SMS, and more.

For more information, visit: https://thetalake.com/integrations/ringcentral/

Use Compliance to Maximize ROI with RingCentral Office for Financial Services

Modern chat collaboration is increasingly relied upon as a quick way to connect and share information with fellow employees, partners, or customers. Leading platforms like Microsoft Teams, RingCentral Glip, Slack, Webex Teams, Zoom Chat, etc. have a dizzying number of ways to communicate and share information in text, images, files, whiteboards, starting meetings, etc. Much of this goes unanalyzed by security tools while also not being fully captured by existing email archives with basic chat connectors.  This leads to data loss and costly compliance blindspots.  In this webinar, we'll discuss best practices for getting full visibility into your modern chat, providing important remediation and controls to stop data loss, and how to integrate with existing archive systems to keep investment leverage in your compliance stack.

Chatting about Modern Chat: Stop Data Leakage, Be Compliant, Leverage Archives

While FCA and MiFID II require that all transaction-related telephone conversations and electronics communications are recorded and stored for five years, it doesn’t tell the whole story in terms of the compliance and risk management requirements.  Widespread remote working has increased the challenge, added to which the sometimes manual compliance review processes are often time consuming and typically only survey a portion of the overall recorded material. This is where artificial intelligence and machine learning come into their own. In this webinar, Devin Redmond (CEO and co-founder of Theta Lake) and Susannah Hammond (Senior Regulatory Intelligence Expert at Thomson Reuters) explore the issues arising and how AI, ML, together with natural language processing, can help identity, manage, and mitigate the risk and, critically, provide evidence of compliance.

Rising Reliance on Modern Collaboration Tools – Reduce Risk & Remain Compliant

Compliance + Risk Management for Verint Recorded Communications:
Electronic communication business preservation and supervision regulations, such as Dodd-Frank, PCI-DSS, SEC 17a-4, and MiFID II, have been in place for a while. Plus, privacy rules like GDPR coupled with personal accountability regimes mean your company needs to know what is being shared across its communication channels. This increases the priority of recording and supervision of your corporate-wide phone, video, and chat communications along with the challenge of efficiently and effectively implementing risk management controls.

Theta Lake provides an AI-based, purpose-built security and compliance suite for recording, retention, deep supervision, data leakage, and risk detection for unified communications, helping firms scale their compliance and risk management controls across their Verint recordings.

Theta Lake and Verint Integration

Call Recording Supervision + Review for Fuze Call Recordings
Call recording regulations, such as Dodd- Frank, PCI-DSS, and MiFID II, introduce new requirements and accountability for your business preservation and supervision of call recordings. In addition, firms are increasingly demanding better insights from their call recordings to identify employee misconduct, quality control, flag compliance risks, or alert on offensive behavior.

Theta Lake’s AI-powered compliance suite provides risk management, compliance, and archiving for Fuze recordings, making call recording review easier, faster, and more accurate.

Theta Lake and Fuze Integration

AI Voice Supervision for Red Box Voice Recordings:
Markets in Financial Instruments Directive (MiFID II) has increased call recording, retention, and supervision requirements for firms. In addition, firms have requirements to perform periodic monitoring of their records, including relevant conversations, all to improve protections for investors. However, supervision at scale is very challenging.

Theta Lake provides integrated AI-based compliance and archiving for Red Box voice recordings with automated detection of regulatory, corporate compliance, and conduct risks in digital content.

Theta Lake and Red Box Integration

Retention and Compliance for RingCentral Unified Communications: Organizations have electronic communication retention and supervision policies in place to comply with regulations, such as Dodd-Frank, PCI-DSS, and MiFID II, as well as ensure that the content of these communications comply with company policies, quality standards, and external regulations. The volume of call recordings and digital content that require retention and supervision can be staggering, making review and compliance difficult.

Theta Lake provides AI-based compliance and archiving for RingCentral audio & video recordings, SMS, Glip chat, faxes, and voicemails with automated risk detection in digital content based on NLP and deep-learning powered policies.

Theta Lake and RingCentral Integration

Compliance + Governance for Zoom Communications: Efficient and effective communication compliance is challenging. Dealing with the increase in communication over video creates additional compliance, risk, and legal concerns around data leakage and misconduct.

Theta Lake provides AI-based compliance and archiving for Zoom video, chat, and audio with automated risk detection for shown, shared, spoken, written, or whiteboard content in Zoom.

Theta Lake and Zoom Integration

Theta Lake provides an AI-based, purpose-built compliance and risk management suite for recording, retention, deep supervision, and risk detection for Microsoft Teams meetings, helping firms scale their security and regulatory compliance across video, voice, chat, and more.

Theta Lake and Microsoft Teams Integration

With video, voice, and chat communications playing an increasingly important role in today’s world, understanding how users use the platforms and what keeps IT managers and compliance teams up at night is critical to understanding how to develop solutions to address those concerns. 

In this webinar, we discuss the findings of Theta Lake’s 2021 survey on modern communications and collaboration tool usage. Tune in to find out:
 - Which type of communication(s) channel creates the most security and compliance concern
 - How financial services are using communication platforms 
 - How organizations can increase productivity in collaboration tools without disrupting existing compliance practices

Survey Results: Security, Compliance Risks of Collaboration Tool Usage in FiServ

Compliance

Security

Collaboration

Collaboration Tools

Microsoft

zoom

webex

survey

Video Conferencing

chat

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Survey Results: Security, Compliance Risks of Collaboration Tool Usage in FiServ

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