Reducing Service Desk Calls: Remote Password Resets & Local Cached Credentials

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Presented by

Darren James

About this talk

If you are not using a self-service solution to enable remote users to reset their passwords, you may run in to problems when a password is forgotten or expires, resulting in account lockouts. In this latest webinar we explore options as a work around for when those passwords eventually expire and a solution to prevent account lockouts and enable self-service resets going forward. Including: > Should you set passwords to never expire? > Sending password expiration emails > Remote password reset: Step-by-step > Update cached credentials with password reset
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