Presented by
Eddie McNeil, Business Value Consultant, Thales & Andrew Daily, Managing Director of MGI Research
Listen to your products – Rethink the way you build and license your products
About this talk
In our recent webinar, we had the pleasure of hearing from Andrew Dailey, Managing Director at MGI Research, and Business Solutions Consultant at Thales, Eddie McNeil on how you can leverage your product insights to reduce customer churn and increase revenue. Andrew and Eddie shared insights from their nearly 50 years of combined experience on how to:
•Control, manage, and monetize the customer experience
•Reduce churn by measuring and monitoring product usage
•Provide next-gen customer experience and billing models
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In a world increasingly driven by software, organizations of every size and type, and in every market, are under pressure to transform.
For over 30 years, we have been empowering people and enabling companies unlock the full value and potential of their software and to evolve beyond their limits.
Recognized as the industry leader, our global team of 450 experts, work across 20 countries. Our Sentinel Platform serves as the central authority for monetizing software and our services bring a full array of support to meet market demands.
We are passionate about ensuring that thousands of organizations, from global public enterprises to small family businesses, embrace change, drive innovation and create pursue new revenue opportunities with confidence today and into the future.
We are doers. We roll up our sleeves to deliver best-in-class solutions and services with integrity and dedication. We love what we do and the problems we solve.
We are Thales Software Monetization, but our friends call us Thales SM.
Let’s build the future together