Key Findings from World Quality Report 2020-21

Presented by

Malcolm Isaacs and Dhiraj Sinha

About this talk

The World Quality Report 2020-21 (WQR) has launched! This annual report is the only global study that analyzes responses from over 1750 QA/testing managers, CIOs, and other IT professionals in 32 countries, across ten industry sectors, and discusses the trends shaping QA and testing today, along with recommendations for addressing tomorrow’s challenges. The Financial Services sector is fast-moving and tends to be at the forefront in the adoption of new technologies and approaches. During this session, we will share the key findings from the World Quality Report 12th edition and explore the current trends in #QualityEngineering and #SoftwareTesting within the Financial Services industry. Key topics covered during the session include: - How AI and ML will be used in quality assurance going forward. - Best practices followed during the Covid pandemic and how they can be taken forward in the post-Covid world. - What QA teams be doing to address the increasing expectations from their stakeholders by making testing smarter and by transforming their role from testers to the orchestrator of quality.

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