Integrating ServiceNow CMDB as a Source Of Truth to Drive Network Automation

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Presented by

Rich Martin, Senior Technical Marketing Engineer, Itential

About this talk

Rich Martin, Senior Technical Marketing Engineer at Itential, will demonstrate how to integrate automations with ServiceNow using APIs in order to create a new inventory table and populate it with details from the live network, which creates the opportunity to utilize ServiceNow as a source of truth for network inventory. In this live demo, we will showcase: • Creating a new inventory table in ServiceNow and define necessary fields. • Using Itential to create an automation to query network devices. • Expanding the workflow to populate and inventory table in ServiceNow. • Querying ServiceNow as a source of truth for network inventory.

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Itential is the only automation platform built to support both network and cloud, making it easy for enterprise organizations to maintain network compliance, reduce manual operations, and simplify network management. The Itential Automation Platform is a low-code cloud-native SaaS solution that seamlessly connects IT systems with network technologies for end-to-end network configuration, compliance, and automation.