Deliver Turnkey Infrastructure Automation with the Itential ServiceNow App

Presented by

Rich Martin, Director of Technical Marketing at Itential

About this talk

IT organizations are tasked to deliver more IT and infrastructure services to their customers in ever-shorter timeframes. The only way to rise to the task is for organizations to build end-to-end network and infrastructure automations to replace traditional manual processes. However, this also needs to take a step further to scale the use of these automations across different teams in their own platforms. With the Itential ServiceNow App, network and infrastructure teams can build comprehensive automations in the Itential Automation Platform (IAP) and publish them for use by users in the ServiceNow platform. This certified application streamlines a normally complex and time-consuming integration process, making it simple to configure access, dynamically discover automations, and control which automations can be accessed by different ServiceNow users. Join us for a live demo where Rich Martin, Director of Technical Marketing at Itential, will show you how to: • Configure access to different Itential Automation Platform (IAP) instances from ServiceNow. • Publish automations in IAP for use in ServiceNow. • Discover updated and newly published automations using dynamic API calls. • Access and run automations in ServiceNow using auto-generated forms.

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Itential is the only automation platform built to support both network and cloud, making it easy for enterprise organizations to maintain network compliance, reduce manual operations, and simplify network management. The Itential Automation Platform is a low-code cloud-native SaaS solution that seamlessly connects IT systems with network technologies for end-to-end network configuration, compliance, and automation.