Orchestrate Service Order Fulfillment with the Itential App for ServiceNow OMT

Presented by

Morgan Stern, VP, Automation Strategy at Itential & Karan Munalingal, Head of Solutions Engineering at Itential

About this talk

In the fast-evolving telecom industry, launching innovative offerings and optimizing existing services is not just an objective; it’s a critical necessity. To accelerate time-to-revenue and slash fulfillment overheads, communication service providers (CSPs) must minimize the time and expense of introducing new services and fast-track the evolution from fragmented, complex, error prone and manually intensive processes to fully automated service fulfillment. By connecting ServiceNow to your infrastructure with Itential’s new ServiceNow OMT App, CSPs can accelerate their time to market by quickly incorporating orchestrated network services into their new and existing products, standing out in a competitive market. Itential’s multi-domain orchestration platform enables CSPs to create unique services that can combine their network capabilities with third party services and capabilities, such as cloud, security, and interconnect. When combined with ServiceNow’s industry leading order management solution, CSPs can quickly define innovative new services with the ability to scale order volumes and meet next-generation service complexity. Join us for a live webinar where Morgan Stern, VP, Automation Strategy at Itential and Karan Munalingal, Head of Solutions Engineering at Itential will discuss and demo: • The robust capabilities of the Itential ServiceNow OMT app for service order management. • What both ServiceNow and Network teams can achieve by leveraging the two solutions together. • How to create a service specification and publish to ServiceNow catalog. • How to incorporate Itential-published services into customer services. • How to place an order through ServiceNow for the new service and how to orchestrate the fulfilment through the Itential Automation Platform.
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Itential is the leading SaaS-based platform for hybrid, multi-cloud infrastructure, making it easy for enterprise organizations to reduce manual operations and simplify network management from Day 0/1 deployment, Day 2 changes, and beyond. The Itential Automation Platform accelerates your journey from task-based automations to orchestrated processes.