Understanding Multichannel Support for Your Business

Presented by

Tyler Hayes | Director, Support Center at Buchanan Technologies

About this talk

In this quick but informative video, Buchanan’s Support Center Director, Tyler Hayes, will highlight the questions you should be asking yourself when it comes to your business's IT support methods and the different channels you can implement for an enhanced end user experience. Contact us to find a service desk solution that fits your organization's needs: https://www.buchanan.com/contact-us/

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Established in 1988, Buchanan Technologies is an award-winning managed services provider offering innovative IT services and customized solutions to mid-tier and enterprise-level organizations across the United States, Canada and Europe. Buchanan offers flexible and customizable solutions to accommodate any IT need – whether it’s help desk support, IT field services or managed IT solutions – and believes every interaction matters with each customer to provide a seamless user experience. To learn how Buchanan can simplify your IT solution, visit www.buchanan.com.