Elasticsearch and Cisco’s next-gen customer experience

Presented by

Sivasundar Pattabiraman

About this talk

Cisco provides high-end post-sale support to its partners and customers with a self-service platform for analytics and insights on their product entitlements. Learn how Cisco implemented Elasticsearch as the primary component of its technical stack to achieve sub-second response, high availability, and scale on more than two billion assets, and how Logstash helps ingest and collate 20 to 40 million change events per day in near real time.

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Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases. Founded in 2012, the company develops the open source Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash) and Elastic Cloud (a SaaS offering). To date, there have been more than 225 million cumulative downloads. Elastic has a distributed workforce with more than 800 employees in 30 countries. Learn more at elastic.co.