Digital Transformation (DX) Trends in Retail - 2021 (APAC)
Richard Clarke (Fujitsu), Craig Baty (DataDriven), Venkata Narayanan (Fujitsu)
About this talk
Contrary to popular belief, Retailers who had the vision for digitalization and embraced DX are on path to victory in the back drop of Covid-19, where the turf has changed from operational metrics to improved customer satisfaction.
- How have Retailers overcome the disruption and of COVID-19?
- What are the ICT Challenges and Budgets for these organizations?
- Which Digital Transformation (DX) drivers are influencing the Retail Industry and what are they key technologies for its Future?
These and many other questions will be answered in our upcoming session with Richard Clarke (Executive Director, Global Retail Enterprise
Business Group, Fujitsu) and Craig Baty (Principal/Founder of DataDriven), where both will discuss the recent findings from our recent Global Digital Transformation (DX) Survey in the Retail sector. This survey covered 166 ICT decision makers in large retail organizations across 15 countries in Europe, UK, Nth. America, Asia/Pacific and Japan.
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