How DX helps improve retail consumer experience

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Presented by

Richard Clarke (Fujitsu), Craig Baty (DataDriven)

About this talk

Which are the digital transformation technologies that are enabling retailers to drive customer satisfaction in the post-Covid world? We explore how forward thinking retailers are responding to intensified competition by acceleration their focus on the consumer experience. And we outline the internal challenges faced by retailers in gaining business acceptance for the benefits of DX Technologies.

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