Chatbots – A convergence of Digital Assistants and Artificial Intelligence

Presented by

Mitesh Patel, Nelson Mak, Arpan Makwana

About this talk

Chatbots are playing a pivotal role in making organizations future-ready and more proactive towards their customers and employees by providing immediate replies to up to 70% of the most repetitive queries. These new smarter chatbots can assist your customers at any and every stage of the process and create flawless, contextual experiences along the way. Watch this session to know how chatbots can help your organization enter a new era of smart working and smart customer support.
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