Maria Mihes, Immersion Labs, UiPath
Whether you’re starting with automation or scaling up, whether you are using 'plain' robotic process automation (RPA) technology or enhance it with AI, the UiPath Immersion Lab team inspires you to find the opportunities and right approaches to automate your enterprise processes.
Expect nothing less from the session during Amsterdam Fintech Week.
In a hands-on, show-and-tell session we will demonstrate how to unlock true value for your organisation through end-to-end automation.
Focusing on banking use cases and common issues, we will showcase how automation enables 'financial services of the future.' Amongst others, we will look at the automated interactions in:
1) Contact center interactions - create and orchestrate an end-to-end experience by connecting your CRM, ERP, IVR, chatbot and mainframe systems with robots that know when to handoff the next task to a robot or to a human
2) Customer service - handle and manage complaints in form of unstructured data from emails, PDFs, documents and forms
A session you simply cannot afford to miss. Register today!