Building a customer-obsessed team

Presented by

Beth Schultz

About this talk

Beth Schultz, vice president of research for Metrigy, discusses the importance of a customer-obsessed strategy and the critical role of building the right team, from the C-suite to frontline workers, to deliver exceptional customer experiences. Learn how data-centricity, collaboration and Chief Customer Officers play key roles in customer-obsessed companies.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (77)
Subscribers (159)
Eye on Tech focuses on the latest business technology and IT topics, including AI, DevOps, security, networking, cloud, storage and more. Programmed strategically to inform the business tech buying cycle, Eye on Tech features insight and commentary from the writers, editors and experts at SearchSecurity, SearchNetworking, SearchStorage and other sites in the TechTarget portfolio.