The Shift to Customized Voice Assistants: How Will You Compete?

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SoundHound Inc.

About this talk

Insights From the Global Survey A global survey of 320 decision makers across 8 major industries has confirmed that voice assistants are becoming ubiquitous. While customer service, convenience, and loyalty top the list of the benefits, many organizations are unsure how to show ROI or monetize their investments in voice AI. Opus Research, SoundHound Inc., and RAIN discuss survey findings from top brands including Marriott, Siemens AG, Univision Communications, Capital One, Starbucks, and United Airlines, and share current trends, key challenges, and untapped opportunities of implementing custom voice assistants. In this webinar you'll discover: The most recent trends in voice investments Common challenges of a voice-first strategy The real value of voice assistants for top brands How to measure the success of a voice assistant Unseen opportunities for monetization and proving ROI Featured Experts: Dan Miller Lead Analyst & Founder Opus Research @opusresearch Nithya Thadani CEO RAIN Agency @RainAgency Michael Zagorsek COO SoundHound Inc. @Mizago Derek Top Research Director Opus Research @opusresearch
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Watch industry experts, business leaders, and voice AI influencers discuss voice assistant implementation best practices, business trends, the state of the voice AI industry, and the future of conversational assistants for companies across industries and around the globe. The ubiquity of voice assistants and the demand for touchless, convenient, and always-on contact with companies are the trends currently accelerating the adoption of voice assistants for leading brands. As the voice-first era evolves from voice assistants as a nice-to-have to an era of widespread voice user interfaces, the rapid progression toward omnichannel and multimodal voice experiences are already changing the landscape. We've now entered the next phase of voice AI adoption where companies have turned their attention to monetization and sonic branding considerations. Don't be left behind. Join us to find out everything you need to know about the trends, news, and future of voice AI.