How SoundHound And Mastercard Help Restaurants Drive Efficiencies With Voice AI

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Presented by

SoundHound Inc.

About this talk

From VOICE Global 2021—Pete Balsavias, Senior Vice President, Global Commerce Innovation, Mastercard and Mike Zagorsek, COO, SoundHound Inc., discuss the importance of a collaborative partnership to build custom voice AI solutions. Learn how Mastercard's unique approach to innovation resulted in its "AI-Powered Drive Thru" and "Shop Anywhere" solutions for QSRs and retail businesses, and how they envision the future of voice technology and sonic branding.

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Watch industry experts, business leaders, and voice AI influencers discuss voice assistant implementation best practices, business trends, the state of the voice AI industry, and the future of conversational assistants for companies across industries and around the globe. The ubiquity of voice assistants and the demand for touchless, convenient, and always-on contact with companies are the trends currently accelerating the adoption of voice assistants for leading brands. As the voice-first era evolves from voice assistants as a nice-to-have to an era of widespread voice user interfaces, the rapid progression toward omnichannel and multimodal voice experiences are already changing the landscape. We've now entered the next phase of voice AI adoption where companies have turned their attention to monetization and sonic branding considerations. Don't be left behind. Join us to find out everything you need to know about the trends, news, and future of voice AI.