Tech-Savvy Dining: What Restaurants are Missing About Customer Satisfaction

Presented by

SoundHound and ChowNow

About this talk

Nothing is more important to a restaurant business than its customers, yet too often ordering food can cause unnecessary frustration for them. Long lines, wait times, being put on hold, requests being misunderstood, and hefty 3rd party fees. These all create friction that can leave a bad taste in the mouth. Now, more restaurants than ever are turning to technology to create a more customer-centric experience – but not all tech solutions are created equal. Some restaurants are expending time, money, and energy on technology that doesn’t deliver. Join SoundHound and ChowNow as they discuss how simple, low cost restaurant tech is helping restaurants drive customer satisfaction.
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