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Delivering A New Generation of Digital Subscriber Experiences

For Service Providers, the widespread adoption of smart devices creates an opportunity to build on the success of foundational services with new offerings that intersect home and business markets. Today there is an opportunity to transform current business models, strengthen positioning against competitors, and remain vital to your customers.

Secure Consumer HomePass and Secure Business WorkPass are new solutions with advanced security from Akamai and smart WiFi from Plume, the industry leader in Customer Experience Management. These products enable service providers to deliver a superior customer experience tied to the rapid growth of smart devices.

This Carrier E-Learning session will feature insights from Arlen Frew, the Director of Business Development from Akamai Technologies and Tyson Marian, the Chief Commercial Officer from Plume.

This webinar will help providers understand smart device trends and build a strategy to maximize growth, reduce costs, and improve customer satisfaction.
Recorded Jun 10 2021 60 mins
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Presented by
Arlen Frew, Director of Business Development, Akamai Technologies and Tyson Marian, Chief Commercial Officer, Plume
Presentation preview: Delivering A New Generation of  Digital Subscriber Experiences

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  • Delivering A New Generation of Digital Subscriber Experiences Recorded: Jun 10 2021 60 mins
    Arlen Frew, Director of Business Development, Akamai Technologies and Tyson Marian, Chief Commercial Officer, Plume
    For Service Providers, the widespread adoption of smart devices creates an opportunity to build on the success of foundational services with new offerings that intersect home and business markets. Today there is an opportunity to transform current business models, strengthen positioning against competitors, and remain vital to your customers.

    Secure Consumer HomePass and Secure Business WorkPass are new solutions with advanced security from Akamai and smart WiFi from Plume, the industry leader in Customer Experience Management. These products enable service providers to deliver a superior customer experience tied to the rapid growth of smart devices.

    This Carrier E-Learning session will feature insights from Arlen Frew, the Director of Business Development from Akamai Technologies and Tyson Marian, the Chief Commercial Officer from Plume.

    This webinar will help providers understand smart device trends and build a strategy to maximize growth, reduce costs, and improve customer satisfaction.
  • Akamai Carrier E-Learning Session: SPS Customer Experience (EMEA) Recorded: May 20 2021 61 mins
    Arlen Frew, Akamai Technologies and Tyson Marian, Plume
    For Service Providers, the widespread adoption of smart devices creates an opportunity to build on the success of foundational services with new offerings that intersect home and business markets. Today there is an opportunity to transform current business models, strengthen positioning against competitors, and remain vital to your customers.

    Secure Consumer HomePass and Secure Business WorkPass are new solutions with advanced security from Akamai and smart WiFi from Plume, the industry leader in Customer Experience Management. These products enable service providers to deliver a superior customer experience tied to the rapid growth of smart devices.

    This Carrier E-Learning session will feature insights from Arlen Frew, the Director of Business Development from Akamai Technologies and Tyson Marian, the Chief Commercial Officer from Plume.

    This webinar will help providers understand smart device trends and build a strategy to maximize growth, reduce costs, and improve customer satisfaction.
  • Changing Internet Landscape: Opportunity for Telecoms Recorded: May 13 2021 43 mins
    Darius Singh, Senior Consultant & Digital Health Lead from UK-based research firm STL Partners
    Akamai’s E-Learning Series delivers thought-provoking ideas and solutions to support our carrier partners. Session attendees will learn how the internet landscape is changing again, and how to protect your carrier business for the future.

    This Carrier E-Learning session will feature insights from Darius Singh, the Senior Consultant & Digital Health Lead from UK-based research firm STL Partners. He’ll discuss:
    - How telcos participate in the internet shift to the Coordination Age
    - Telecoms’ strengths and strategic implications of the new landscape
    - STL Partners research findings, i.e., vertical emphasis and B2B2X imperative, investment in service innovation and target markets, services, challenges
Discover the latest talks and webinars with Akamai expert perspectives
Akamai helps Service Providers expand service offerings, improve networks, and protect business-critical resources. Top brands rely on Akamai to move networks beyond performance and availability with our Security and Personalization Services (SPS) to help generate revenue and improve differentiation.

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  • Title: Delivering A New Generation of Digital Subscriber Experiences
  • Live at: Jun 10 2021 6:30 pm
  • Presented by: Arlen Frew, Director of Business Development, Akamai Technologies and Tyson Marian, Chief Commercial Officer, Plume
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