Design Thinking for Virtual Onboarding

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Presented by

Tim Schuurman: DesignThinkersAcademy , Alwin Put: DesignThinkersAcademy & Miranda Oliver: Cricut

About this talk

Don’t become another horror story of virtual onboarding gone wrong. You need to rethink the entire virtual onboarding experience. How do we do that? With design thinking, of course! Watch our on-demand webinar, Design Thinking for Virtual Onboarding! We invited world-leading innovation agency, DesignThinkers Academy, to teach you design thinking fundamentals that’ll help you re-envision your onboarding program for a new world of work. We were also be joined by Miranda Oliver, Employee Experience Manager at Cricut who took us through a real-life example of how she redesigned Cricut’s virtual onboarding journey when COVID struck last year. What You'll Learn: 1) The basic principles to help you take a step back and assess onboarding in its current state - where are things falling apart? What’s working? How do you really know? 2) How to take a human-centered approach to empathise with your “users” and understand their needs - whether that’s your IT team, the hiring managers, or your new employee. 3) How to ideate and think outside the box to deliver exceptional onboarding experiences… virtually!
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