Conversational AI combines artificial intelligence and automation to streamline customer interactions across channels at scale. During this webinar you will learn how to handle more service requests in less time, provide instant answers and 24/7 support with Conversational AI.
In just 30 minutes you will learn about:
• Challenges and Opportunities for 2021 in the customer service space, including digitization, increasing cost efficiency, reducing waiting times and much more.
• What Conversational AI means and how it is transforming the future - we will dive into its magic: From Siri to Alexa, to smart watches and smart cars.
• Use Cases & Time-To-ROI - hear how leading companies identify use cases and look at your the potential ROI of your Conversational AI project.
• How to Start with Conversational AI - see you a detailed estimated project timeline from kick-off until your first go-live.