The Devil is in the Details: Surprising Discoveries Around Building Voice Bots

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Presented by

Derek Roberti, VP of Technology, Cognigy

About this talk

The CEO loved the voice bot ...and then it went live. Watch this short webinar to see the building out of a voice bot in real-time and how to perfect it along the way. Learn about the pitfalls of speech-to-text recognition and the importance of conversational design in optimizing voice interactions.

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Welcome to Cognigy's webinar channel! Who is Cognigy? We are a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by our Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Why join our channel? Our team hosts insightful and thought-provoking discussions on how Conversational AI helps enterprises accelerate their digital transformation goals and improve how they communicate with their employees and customers. For more info, register for one of our upcoming webinars, view any of our past events on-demand, or visit us at https://www.cognigy.com.