Name: A Secure Experience - How NASCO Managed Customer Identity
Start: 2021-06-29T16:00:00Z
End: 2021-06-29T16:34:55.000Z
Location: BrightTALK
Rating: 0

BIO-key provides flexible identity and access management solutions, integrated with Identity-Bound Biometrics and backed by decades of expertise. Learn more at www.BIO-key.com. 

Multi-Factor Authentication (MFA) is an essential component for strengthening modern identity and access management security.  However, the biggest challenge with MFA is the implementation: doing so without introducing friction to the end-user experience.    

Out-of-band authentication is a type of MFA that requires a secondary verification method through a separate communication channel. This practice makes hacking an account more difficult because two separate and unconnected authentication channels would have to be compromised for an attacker to gain access. 

While many organizations are opting for SMS or phone-based authentication methods to achieve this higher level of security, there are better alternatives to consider. We’ll take a hard look at the pros and cons of a wide variety of authentication methods, many of which provide much greater convenience and security than the typical phone-based approach.

Out-of-Band Authentication: What Is It and Why It’s Essential

With employees working from home and on the go, strong authentication becomes even more critical to confidently identify end-users when they are logging in from an unknown device or a new location. Even on-site shared workstations present the same concern on positively identifying which employee is currently using the machine. So what options are there to securely verify individual identities without hindering productivity?

BIO-key's WEB-key software has been deployed domestically and internationally for many years, and has been proven reliable, efficient, and secure for customers across both government and private institutions. BIO-key currently owns 11 patents on biometric matching algorithms and continues to provide Identity-Bound Biometric solutions for protecting customers’ resources in a range of challenging environments.

Watch this month’s masterclass to learn about:
⦿ The concept of Identity-Bound Biometrics and why it matters
⦿ Use cases where biometrics are a perfect fit
⦿ Understanding the differences in various biometric technologies and how to choose one that fits your organization’s needs
⦿ Combining PortalGuard & Identity-Bound Biometrics for device-agnostic security

If you are interested in strengthening your cybersecurity with biometrics, or unsure whether biometrics is the right fit for your organization, this is a session you won't want to miss!

Beyond Device Authentication: Positively ID the Individual

As cyber threats continue to present a significant risk to commercial banks, many are rethinking and improving their authentication strategy. Even the FFIEC and OCC have updated their guidance on how Multi-Factor Authentication (MFA) or controls of equivalent strength can effectively mitigate inherent risks and prevent unauthorized access. Because of this, along with recommendations from their IT Security Officer and auditors, the Orange Bank & Trust company continues to move away from passwords, confronting cyber risks head-on with MFA and Identity-Bound Biometrics (IBB). 

Watch the on-demand webinar to hear from Orange Bank & Trust on:
 ⦿ What motivated them to modernize their authentication strategy
 ⦿ Which authentication solutions they evaluated 
 ⦿ Why they opt for Identity-Bound Biometrics as part of their strategy

Presenters:
 ⦿ Kathy Pinto, VP of Information Technology, Orange Bank & Trust
 ⦿ Joshua Crespo, Technical Specialist, Orange Bank & Trust
 ⦿ Kimberly Biddings, VP of Product Marketing, BIO-key

If you're looking to improve your organization's authentication strategy for 2022, this is a session you won't want to miss!

Confronting Cyber Risk: Why the Orange Bank & Trust Company Adopted Biometrics

With the rise in cyberattacks and the average cost of a breach up to $4.24M, almost every organization can benefit from some sort of Cyber Risk Insurance, also known as Cyber Liability Insurance Coverage (CLIC). However, with a 500% increase in ransomware claims in 2021 compared to 2020, cyber insurers are increasing their premiums and expectations of your cybersecurity program.  

Watch the on-demand webinar to learn about the:
⦿ Changes and trends for cyber insurance over the past 24 months 
⦿ Specific expectations insurers have for your cybersecurity program  
⦿ Cybersecurity controls BIO-key can help you implement for your next cyber insurance renewal 

To avoid non-renewals, reduced coverage, or a marked increase in your cyber insurance premiums, this is a session you won't want to miss!

Higher Expectations & Premiums: Navigating Your Next Cyber Insurance Renewal

Contextual Authentication, also known as risk-based or adaptive authentication, works behind the scenes to prevent unauthorized access and applies the appropriate level of authentication. 

Roaming users and remote access to confidential data are becoming a major security concern. In response, many organizations are over-steering towards rigid Two-Factor Authorization, which cannot adapt to different user scenarios, resulting in poor user adoption and increased frustration. 

Between security and usability comes contextual authentication (or context-based authentication), which applies the appropriate level of authentication based on the context around a user's access request, including location, time, device, network, and application. For example, employees in the office may only need to provide strong passwords, whereas a traveling salesperson must provide two factors. However, a traveling salesperson now in the office only needs to provide a password to prove his identity, due to his new situation when requesting access. 

Register for the webinar to learn more about the best practices for setting up a strong rule hierarchy to make contextual authentication work for you.

Contextual Authentication Configuration & User Segmentation

Cybersecurity is one of those things we all know we need to do. But it can quickly limit a college’s ability to deliver an optimized digital experience. Today life is happening online and for many students, digital is going to be the only college experience they have.  

Listen to Craig Meirick, Director of Computer Information Systems, and Cameron Berges, Network Coordinator at Northeast Iowa Community College (NICC) as they guide you through their cybersecurity journey to optimizing the digital experience for their students. The journey will start at the beginning, 3 years ago, when they reassessed their security strategy, then go into the new challenges of today and finally discuss what the future holds for NICC. 

Highlights include: 
⦿ How to secure new, improved services (such as GSuite) for students without introducing additional passwords or friction
⦿ What requirements to look for in an Identity & Access Management (IAM) solution and to be aware of possible limitations
⦿ The measurable ROI NICC realized with the convenience of single sign-on and self-service password reset - including a 90% reduction in password-related help desk calls 

Register now to watch the full session!

Northeast Iowa Community College: Securing the Student Experience

Don’t get stuck with an Identity and Access Management (IAM) solution that doesn’t meet your security needs or your users’ expectations. An ideal IAM solution is one that is flexible enough to not only cover the basics but also adapt to your business, workflows, and market trends now and into the future.

With PortalGuard Identity-as-a-Service (IDaaS), you will be in control of your IAM strategy! PortalGuard IDaaS offers options where it matters the most, options that can be combined to provide flexible, powerful identity security.

Register for the on-demand webinar to see why customers select PortalGuard IDaaS for its:
⦿ Breadth of flexible multi-factor authentication options
⦿ Single sign-on and self-service password reset capabilities
⦿ Identity-bound Biometric authentication methods
⦿ Quality support and short SLAs
⦿ Affordable pricing

If you're looking for a flexible IAM solution to protect your organization and meet your security goals, this is a session you won’t want to miss!

Introduction to PortalGuard IDaaS

IT Professionals Discuss Securing the Future

Cyberattacks took the spotlight in 2021, constantly highlighting the weaknesses in current defenses and the need to improve and evolve cybersecurity strategies, but what will 2022 bring to the cyber space?

You may have heard some buzz around cybersecurity trends that are worth watching in 2022. To paint a better picture, we've teamed up with IT professionals across various industries to get their opinions on what to expect this year and how to secure digital experiences and prepare your organization for new cyber challenges moving forward.

During this panel discussion webinar, you'll hear from IT professionals regarding their cyber predictions for 2022, with hot topics including:
 ⦿ Ransomware-as-a-Business
 ⦿ Zero Trust adoption and the Log4j Zero Day aftermath
 ⦿ Securing hybrid and remote access
 ⦿ New regulations and cyber insurance requirements
 ⦿ Delivering a frictionless customer experience

Panelists:
 ⦿ Ron Horn, Associate VP & CIO, Guilford Technical Community College
 ⦿ John Reilly, Executive Director of IT and Enterprise Systems, KQED
 ⦿ Chuck Markarian, CISO, PACCAR
 ⦿ Bruce Sarte, Director of IT, Cedar Crest College 

If you want to learn more about securing the online experience in 2022, this is a session you won't want to miss!

2022 Cyber Predictions: What's Coming & What Can We Do About It

Multi-Factor Authentication (MFA) has become one of the best defenses for organizations to protect against cyberattacks. However, if it's not properly implemented and configured it can create frustration for your users.  

In this webinar, we are going to discuss best practices for deploying MFA and how to make it easy for your users to adopt new security measures without causing frustration or security workarounds.

Deploying Multi-Factor Authentication: How can I make this go smoothly

Government entities face a plethora of cyber threats that are becoming more sophisticated and targeted. The threat of the highest concern is ransomware attacks against critical infrastructure organizations. For example, this year we've seen attacks on gas supply with the Colonial Pipeline attack, on meat supply with the JBS attack, and on public transportation with the New York City Metro attack. 

Governments around the world are now taking a more activist approach to managing cyber threats. In the US, Biden's cybersecurity EO is pushing government agencies and private organizations to improve their cybersecurity postures and act rapidly to implement Zero Trust. This means investing in cybersecurity solutions and adopting stronger approaches to identity access management (IAM), such as multi-factor authentication (MFA), single sign-on (SSO), adaptive authentication, and biometrics. 

In this webinar, we will explore the current state of cybersecurity threats, preparedness, and response capability in the government sector, and offer solutions for improving cybersecurity in government. 

Register now to learn more about: 
• Cybersecurity threats in the government sector
• How are governments responding to cybersecurity threats?  
• Changing dynamics of cybersecurity threats in government 
• How to improve cybersecurity and advance towards Zero Trust?
• How to find the right IAM solution for your organization?
• Why 200+ institutions trust PortalGuard as their IAM solution to secure modern digital experience for on-prem and remote users  
 

If you're looking for a flexible solution to help you meet your cybersecurity goals, this is a session you won’t want to miss!

Cybersecurity in Government: Protecting critical infrastructure

Technology has become an integral part of education. As more education institutions are reaping the benefits of cloud computing, managing access to numerous cloud apps can pose a huge challenge. With security and usability in mind, the IT team at the College of the Canyons focused on enhancing the login experience and ensuring new services are seamlessly integrated using Single Sign-On (SSO).   We invited the College of the Canyons to discuss their use of PortalGuard to eliminate multiple password prompts, streamline the login experience, and solve other critical challenges which improved their overall IAM security.  Register for the webinar to learn about: • Best practices for using SSO to integrate all applications under a single secure login   • Leveraging flexible multi-factor authentication options to secure access for over 35,000 users   • How UI customization helps maintain a consistent experience while users return to campus   • Why 200+ institutions, including 55+ California community colleges, trust PortalGuard as their IAM solution     If you're looking for a flexible solution to help you achieve your authentication goals, this is a session you won’t want to miss!

College of the Canyons: Frictionless Login & Solving IAM Security Challenges

Isn't it about time we find a different way to authenticate? There are so many options - passwords, OTPs, hardware tokens - yet traditional authentication methods are inconvenient, open to cyberattacks, expensive, and still can't verify "you are who you say you are".   To replace passwords, biometrics are a preferred option for passwordless approaches, but not all biometrics are created equal. User-controlled device-based biometrics lack integrity and availability, allowing for account sharing, unauthorized delegation, and SIM swapping.   Register for the webinar to see a different way to authenticate with BIO-key MobileAuth that's fast, touchless, secure, and available from any device.   You will learn how: - To lower your multi-factor authentication (MFA) costs - MobileAuth with PalmPositive uses a simple palm scan to secure access from any device - MobileAuth is perfect for multi-factor authentication & passwordless options for customers, students, remote workers, & privileged users - Identity-Bound Biometrics, like PalmPositive, offer the highest levels of integrity, availability, security, and accuracy

Isn't it time for a different way to authenticate?

Many municipal IT departments have realized they can no longer compromise the security of those they serve by using outdated password policies. But when Curtis Chiuu, Principal Systems Engineer, from the City of Sacramento recognized password resets were draining his team and negatively impacting the city budget, he knew something had to be done to take control of password management and raise the bar on security.

Join Curtis to hear about his deployment experience and learn how the City of Sacramento answered some of the most pressing questions when it comes to gaining control of security and workflow challenges, including:  
- How do you stop the increase in Help Desk tickets?
- Is there a better way than passwords to secure access?
- How does self-service password reset (SSPR) benefit the help desk team?
- How do you handle remote multi-factor authentication (MFA)?
- Can Office 365 and Active Directory work in harmony?

Register to follow Curtis’ journey to success and tour the IAM platform that got him there.

How the City of Sacramento took control of password management?

When it comes to securing access to PeopleSoft you may have specific security goals, while your users — whether they are employees, retirees, vendors, or applicants — have high expectations for a frictionless login experience.

However, when you look to support both, many Identity and Access Management (IAM) solutions are missing the flexibility that you will need. This quickly creates limitations, unexpected costs, and forces you to compromise on security.  

Watch to hear about not only the obvious options for securing access to PeopleSoft, but also the multi-factor authentication (MFA), biometric, and single sign-on (SSO) options you may not have considered.

Modernizing PeopleSoft IAM: How to Avoid Unwanted Costs and Users Frustrations

Zero Trust architectures address a fundamental shortcoming in traditional security models: namely, that people and devices inside the network or a given security perimeter are assumed to be trustworthy.   Join this discussion on why Zero Trust is important as we take a deeper look at the in-depth survey of 125 IT and security decision-makers in mid-sized and large organizations (average employees 11,992, median employees 1,500), all of whom are knowledgeable about how their organization was using or planning to use a Zero Trust architecture, or why their organization had intentionally chosen not to do so.

Why Zero Trust? Why Now? - Osterman Research In-Depth Survey Results

Although multi-factor authentication (MFA) is at the top of the NACo cybersecurity priorities and best practices list, many counties find that MFA implementation is not straightforward. MFA can be an overwhelming project, especially with limited resources. There is a lot to consider, including selecting the right authentication methods to keep your county secure, while making sure employees, suppliers and citizens will use them.  

Watch the webinar for a practical discussion on the path to go from passwords to MFA on every single account. You will learn about:
- How to assess your current strategy and create an implementation plan 
- Why stronger password controls may be a good starting point 
- Why a communication strategy is essential to help with user adoption 
- How to reduce time, costs, and workload during implementation

Whether you’re just starting to think about MFA or have already started implementation, this is a discussion you won’t want to miss.

A Practical Path to MFA – How to Secure Every Single Account, One Step at a Time

College students can spend a lot of time trying to find resources and information from their campus portal. They want to quickly and securely search for grades, programs, financial resources and stay on top of upcoming social activities. Not being able to find what they’re looking for, they give up, turning to Google instead. Schools want to provide a welcoming place online as much as on the physical campus.

However, providing a unified student experience while safeguarding sensitive information is a challenge for IT teams who have limited resources and cybersecurity expertise.

Watch the webinar to learn about:
Implementing a modern campus portal experience that is pleasurable and safe to use
Enhancing cybersecurity to reduce the risk of cyber-attacks with multi-factor authentication that students will adopt
Going to a “blended” organization that leverages contractors, so the IT department does carry all the burden
Eliminating information silos by unifying enterprise systems

Unifying the Student Experience: Finding Resources Quickly & Securely

The increasing use of cloud-based applications, among other factors, has created an environment in which account takeovers and similar types of incursions are becoming much more common. This is where multi-factor authentication (MFA) comes into the picture. 

Join this live discussion to review the highlights from a recent in-depth MFA survey that had the goal of determining how organizations manage security, authentication, and related issues; and to determine decision makers’ attitudes toward various authentication methods including Zero Trust, passwordless approaches, and biometrics.

Listen in to hear survey results such as: 
- Decision-makers perceive hardware tokens, biometrics, and mobile authenticators as the most secure authentication methods.

- Only 29% of organizations have implemented passwordless authentication workflows for employees, but another 40% are planning to do so.

- The leading driver for implementing a zero-trust architecture is to prevent data breaches, cited by 84% of respondents as an important or extremely important reason for doing so.

- When selecting an Identity and Access Management Solution (IAM), the most important selection criteria are ease of use for end users, the ability to integrate the solution into the existing IT infrastructure, and flexibility to support corporate security policies.

The State of Multi-factor Authentication: Survey Highlights & Key Trends

Offering a modern, collaborative online experience for customers can be a differentiator for any business. That experience can directly impact your customers’ satisfaction leading to increased revenue and a leg up over your competition. But what about securing that experience?

The new portal for NASCO’s plan customers was all about being collaborative and secure. Join Sandy Schladt, Director of Security Operations at NASCO as she talks about how they have introduced improved security and convenience, including multi-factor authentication and single sign-on, that not only secures their portal but provides a great user experience.

Sandy will answer your questions on:
How do you introduce a new customer-facing service without increasing risk?
Where should you manage identity for users outside of your corporate directory?
How do you know which authentication methods will work best?
How do you manage and educate users who have different levels of cybersecurity awareness?

A Secure Experience - How NASCO Managed Customer Identity

customer identity

Identity Management

Authentication

Multi-Factor Authentication

Single Sign On

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A Secure Experience - How NASCO Managed Customer Identity

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