A Secure Experience - How NASCO Managed Customer Identity

Presented by

Sandy Schladt, Director of Security Operations, NASCO

About this talk

Offering a modern, collaborative online experience for customers can be a differentiator for any business. That experience can directly impact your customers’ satisfaction leading to increased revenue and a leg up over your competition. But what about securing that experience? The new portal for NASCO’s plan customers was all about being collaborative and secure. Join Sandy Schladt, Director of Security Operations at NASCO as she talks about how they have introduced improved security and convenience, including multi-factor authentication and single sign-on, that not only secures their portal but provides a great user experience. Sandy will answer your questions on: How do you introduce a new customer-facing service without increasing risk? Where should you manage identity for users outside of your corporate directory? How do you know which authentication methods will work best? How do you manage and educate users who have different levels of cybersecurity awareness?

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BIO-key provides flexible identity and access management solutions, integrated with Identity-Bound Biometrics and backed by decades of expertise. Learn more at www.BIO-key.com.