Presented by
Kristen Hayer, Founder & CEO, The Success League
Drive the Team Behavior You Want with a Variable Compensation Plan
About this talk
In this session you'll learn when and why you should consider offering a variable compensation plan, how to build a plan that drives the behavior you're looking for from your team, and how to gain approval from your finance and HR team groups. We'll share our field-tested model for building a plan that works, and Kristen will explain:
- Which CS roles are a good fit for variable comp programs
- The five decisions you'll need to make to create a plan that will be approved
- How to roll out the plan to your team to drive performance and avoid confusion
More from this channel
Upcoming talks (0)
On-demand talks (11)
Subscribers (2196)
At ChurnZero, part of our mission is to bring Customer Success everywhere – for everyone, at all levels, in every location – even if that means from your couch. Online and open to everyone, BIG RYG: Virtual makes top-tier CS content accessible to as many people as possible. From CSMs to team leads to directors and above, there will be sessions for everyone to learn tactical best practices that you can implement in your day-to-day immediately.
This event is an embodiment of ChurnZero’s company mission – Focusing on the people and the content. At ChurnZero, we believe in speaking simply, being real, and challenging the audience. That means gimmicks are kept to a minimum, and the conference should feel open, relaxed, yet challenging. While we all have dreams of being the next unicorn, this event will be catered to most subscription companies that are building strong sustainable business. Content will focus on the everyday issues facing our industry with thoughtful discussions and tangible solutions. We’ll go beyond problem admiration and leave you with real tactics for real impact.