Building a Success Partner Ecosystem to Scale & Drive Revenue

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Presented by

Dominic Constandi, SVP Customer Success, ZoomInfo

About this talk

In the age of connectivity, collaborating with partners can be central to delivering exceptional customer experiences that accelerate revenue growth. Successful alignment between your business and its partners paves the way for higher margins, easier upsell, greater adoption and usage, and increased loyalty across all parties. In a live session with ZoomInfo Senior Vice President of Customer Success, Dominic Constandi, Dominic will share insight into building a comprehensive partner ecosystem that drives alignment, participation, and agility in order to accelerate your revenue potential in customer success. Join Dominic to learn more about: - Building your success partner ecosystem from the ground up - Identifying and categorizing partners based on fit and maturity - Defining and communicating desired outcomes for your end users - Applying a data-centric approach, making it easy to identify what’s working, and what’s not - Driving participation and deep engagement across partners and customer success reps for higher revenue growth
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At ChurnZero, part of our mission is to bring Customer Success everywhere – for everyone, at all levels, in every location – even if that means from your couch. Online and open to everyone, BIG RYG: Virtual makes top-tier CS content accessible to as many people as possible. From CSMs to team leads to directors and above, there will be sessions for everyone to learn tactical best practices that you can implement in your day-to-day immediately.   ​ This event is an embodiment of ChurnZero’s company mission – Focusing on the people and the content. At ChurnZero, we believe in speaking simply, being real, and challenging the audience. That means gimmicks are kept to a minimum, and the conference should feel open, relaxed, yet challenging. While we all have dreams of being the next unicorn, this event will be catered to most subscription companies that are building strong sustainable business. Content will focus on the everyday issues facing our industry with thoughtful discussions and tangible solutions. We’ll go beyond problem admiration and leave you with real tactics for real impact.