Google Cloud & Sprinklr on the biggest challenges facing marketers today

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Presented by

Sarah Kennedy, VP Marketing for Google Cloud and Grad Conn, CXO for Sprinklr

About this talk

The rise of digital channels means there’s no longer any such thing as a “traditional customer journey.” Hear Sarah Kennedy, VP of Marketing at Google Cloud and Grad Conn, Chief Experience Officer at Sprinklr, as they take an engaging deep dive into the biggest challenges facing marketers today.

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As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world's biggest companies make their customers happier across 30+ digital channels — using industry-leading AI to create insight-driven strategies and better customer experiences. This BrightTalk channel has been set up to share brand innovation, thought leadership and useful insights regarding CXM and related topics.