Transform unstructured social data into insights with AI based social listening

Presented by

Chetan Manda, Lead Product Manager, Sprinklr

About this talk

Watch Chetan Manda to understand how to:- 1) Identify critical trends across the world that inform your social media strategy 2) Gain deep insights using network clusters to identify patterns
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As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world's biggest companies make their customers happier across 30+ digital channels — using industry-leading AI to create insight-driven strategies and better customer experiences. This BrightTalk channel has been set up to share brand innovation, thought leadership and useful insights regarding CXM and related topics.