Adapting to Hybrid Work: Expand Knowledge Management Across Your Organization

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Presented by

Jarrod Davis, Knowledge Management Expert, USU; Fabian Eppler, Innovation Director, USU

About this talk

As many companies now offer a mix of in-office, hybrid, and fully remote working options, the ability for employees to share information with each other quickly and asynchronously is more critical than ever. Rolling out an internal knowledge management solution that is purpose-built for information sharing helps companies become more efficient as they adapt to the new way of working. A single source of truth means that all information is kept in one place, always up-to-date and quality assured. You’ll see: -How to use knowledge across departments and locations successfully -Recent use cases of internal knowledge management so you can identify the possibilities at your organization -Insider tips on how to implement Enterprise Knowledge Management

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With over 40 years of experience, USU is a leading provider of software and services for IT and customer service management. Our solutions enable companies to deliver the modern, digital services that customers and employees demand. Organizations around the world use our IT solutions and services to implement simpler workflows and increase automation while lowering cost, reducing risks, and operating more efficiently.